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October 2023 by Ashley G.
I own a 2023 Suburban.For the last few months, the windshield wipers will not shut off (even when the car is off). The service team had the car for EIGHT days with NO updates. Finally, I got a hold of someone that was helpful and they said the issue was seen / duplicated, but nothing is 'wrong' and to come get the car. Now, my windshield wipers are still not operational AND my radio cuts out.
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August 2023 by Danielle S.
BEWARE OF THIS BUSINESS! (Grossman Collision Center): They took $1,400+ from me and DID NOTHING! They tore up my car (caused even more damage to it), told me they couldn't/wouldn't work on my car, told me it should be totaled - yet it's now been repaired and it's now safe to drive from an honest business for a fraction of the cost of what these shysters were claiming. STAY AWAY from Grossman Collision Center!
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July 2023 by Thomas Turner
Needed to get a recall done on a classic rare vehicle of mine so I was a bit nervous bringing it to just any dealer. A Corvette club I recently joined recommended Grossman. Appointment was on time and they have a very efficient way of processing each servicing. The cozy waiting room and restroom was well kept. The service writer kept me informed and the guys took good care of my car.
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May 2023 by Donald VanDerMaelen
GreatService: Oil change
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April 2023 by Matt K.
Fast service!!Services: Air & cabin filter replacement
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March 2023 by Barb Pitkin
Just purchased a 2023 Nissan Pathfinder yesterday! Everyone was extremely helpful and pleasant to work with. Very impressed with the service dept. as well! Sarah is a definite asset to this facility!
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March 2023 by Barb P.
Very impressed by the Nissan facility! Sarah and the staff we worked with were all professional and attentive. The showroom was immaculate as was the service dept.!Purchased a 2023 Pathfinder and happy to give this dealer 5 stars!
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March 2023 by Brittany Bailey
I had my car serviced here and it was quick and painless. the staff were wonderful. I do find it cringe worthy that I am being sent dozens of emails for offers to purchase my vehicle. I literally just got it!! it seems inappropriate they have my contact info because my car was serviced here and continue to send these emails. it makes me question whether I want to continue using this dealership for service or future sales.
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February 2023 by Robin Bacon
I was very satisfied with their great service and their accommodating my needs. they were kind enough to bring the car to my home so I could test drive it. Sean the salesman was very professional and very courteous. I would recommend Grossman Chevy Nissan to everyone. it was a great experience.
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February 2023 by Tom W.
I had a small issue with my truck after the service department worked on it. The service manager moved quickly to resolve my concerns. Thank you, Carrie.
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January 2023 by audracat1
Grossman autobody kept me up to date with the progress of my car. They finished earlier than expected. My car looked brand new and was expertly detailed.Service: Auto body & trim replacement
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January 2023 by Monique W.
My purchase process with Anna was great. I got the Car I've been waiting to buy and it was very short process. The Staff are wonderful. What a selection of Vehicles Wow
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October 2022 by Joseph Lynes
Friendly serviceServices: Wheel alignment
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July 2022 by Em B.
My family and I have bought 3 cars from Grossman. We had been loyal customers but after our latest issue we will not be returning and have suggested that to our friends and family. We sold my husbands truck back to the dealership as we no longer needed it and found out 2 weeks after we sold truck that the check Grossman sent to ALLY was not endorsed and was sent back to dealership. Instead of doing that right thing and overnighting a check to ALLY because they had made a mistake, they waited for the original check back and then regular USPS mailed it back to ALLY. The whole process took over a month to complete. Fast forward to our family looking to purchase a home and at that point we found out about my husbands two missed payments because of the check issue. Needless to say we are heartbroken because we have now missed out on an opportunity to buy our dream for our two kids. We requested a call back from the manager, but he was in a meeting (which lasted all day). I will never return here and will advise our many friends and family who live in that area to avoid this place. My family trusted Grossman to do their job and we were obviously mistaken placing our trust in this company. I completely regret choosing to do business with them. If this is how you treat your loyal customers, I fear for any person entering into a new contract with them. We could not be more disgusted and distraught by the negligence of Grossman Chevy.
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May 2022 by Keith Solomon
The staff were extremely professional and knowledgeable. The service manager Carrie handled a minor issue I had quickly and efficiently. They repaired my car really fast. I highly recommend their service department.Services: Wheel alignment
