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September 2023 by Isaiah G.
I feel bad leaving this review. Brought three items two watches for bands and one for a battery . The store was nice and clean and welcoming . Gentleman came out to help me select bands and after we picked them out he went into the service area came out two seconds later with a broken watch . He busted the lug clean off a 14k gold Hamilton and basically told me they would repair it for a charge . No sorry no nothing .
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July 2023 by T H
Came in to get a new chain for my necklace that broke. Really nice selection of jewelry and some really beautiful, expensive pieces. Looked at the chains and not a huge selection for my charm, but I was able to get the charm upgraded to hold a bigger chain. They had a beautiful nautical collection, and their was a beautiful angel I just loved. The customer service was good, and I am now just awaiting my charm to get done.
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January 2023 by AJ M.
Came in for a watch battery change. The staff was helpful and cheery. Service was expedient and reasonably priced. Will be back!
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June 2022 by Mark Brautigam
Spectacular design and repair on a unique ring I thought I'd never back into.The goldsmith is incredible talented and creative, price was fair, service excellent,could not be happier. Five stars plus !
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July 2021 by Amanda N.
Great staff! Great service! My husband bought my ring from a different jeweler a few towns away about 2 years ago. Since then, the middle diamond has come loose 2 times. Each time we brought it to Becker's for repair and they were kind, helpful and took the time to come out and explain exactly why they think the diamond was coming loose. We enjoyed their service so much we went back to purchase our wedding bands. Definitely recommend this place!
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July 2021 by Carol Young
Beautiful nautical jewelry and great service. Would definitely go there from now on for jewelry
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February 2021 by Greg Orsini
Excellent customer service, Mandy went above and beyond to find the perfect engagement ring for my fiance. Bringing in multiple stones, and with Mandy's expert advise, I was able to choose the most beautiful engagement ring for my fiance, who is astonished by its beauty and sparkle. In addition, once I put the ring on my fiance's finger was a little big, so I gave Mandy a call, and explained that the ring needed to be resized, and without hesitation, she said to come in and they would resize it, even though it was 4pm on a Friday afternoon, and we were about and hour plus away, goldsmith agreed to stay and do what ever it took to resize the ring. Within 20 minutes or so, we were on our way the the perfect fit. Highly recommend working with Mandy and the team at Becker's.
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January 2021 by Douglas Gingrave
They are good but not with the details. Had three watch batteries replaced and not one of them was set to the right time.
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January 2021 by Suzy Evarts
Great customer service. Beautiful jewelry!
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January 2021 by Mary W.
I have been enjoying Becker's for 6 years now after moving from Fairfield County. They are able to do almost anything with jewelry - they have a talented craftsman or two - and their sales staff are very professional pros. Their pricing is reasonable. It is a pleasure to pay them a visit and ask for their assistance. Mary
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August 2020 by Keith Russell
Very professional and honest staff. Helped with watches that needed service.
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July 2020 by Jessica Berman
Excellent customer service and repair work. I had damaged my wedding band after getting it stuck in a door hinge and it no longer adapted well to my engagement ring. The jeweler repaired my wedding band perfectly and I also requested that the wedding band get soldered to the engagement ring as my engagement ring was showing wear due to the rings rubbing together. My rings returned looking fabulous and beautiful (better than ever) and I'm so happy I decided to have the work done here! Highly recommend this shop!
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July 2020 by Mary Bowers
Great customer service. Always something new and beautiful.
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July 2020 by Keif M.
Bought a necklace for my wife in their West Hartford store years ago. At this stage of our lives we are giving jewelry away to family. Noticed the clasp was not closing property. Went to the OS store. Out in 15 minutes. No charge. Great jeweler.
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March 2020 by LeeAnne Zema
This is a top-notch jeweler with a wide selection and good pricing. Friendly staff. Stop there first?
