Auto Parts in Old Saybrook, CT

“We dealt with Ateeb Misra and Aaron( sorry do not remember last name). Ateeb was a great salesman, no high pressure. My husband and I knew which car we wanted and Ateeb had the car waiting. He greeted us at the door and told us everything we needed to know about the car. We went for a test drive and fell in love. The finance person was not there but Aaron stepped in and found us a great rate and walked us through the paperwork, even though the toner exploded in his printer, he struggled thru and got everything done. Paperwork signed and car driven home.
The big surprise was Ateeb calling 2 days later to see if we were loving the car and I can say we will be back and send anyone we know to your car company.
Thanks Ateeb and Aaron!!”

“My husband and I use Lou for all our personal and business vehicle repairs / improvements (let's just say there have been more than a hand-full). Honest, fair, quality workmanship. We recommend Lou to all our friends and family, wouldn't go anywhere else!Services: Painting”

“Service Department was top-notch as always: took care of my vehicle in every way necessary to keep me safe on the roads. Very friendly and professional in all respects.”

“Recently bought my lease from VW OS Jason and Dean were extremely accommodating as well as the entire dealership. Definitely will be back for my next car… great deals, great people and fast service

Thank you again!!!!”

“The manager is great he’s always on there floor helping customers,greed every one with a smile I love to visit this store even if it take me a good hour to get there .”

“Had to stop in for a emergency repair part. Broken turbo clamp and they came through with the correct part , also let me borrow tools to get me up and running... thanks napa ...”

“I have bought many of new vehicles and this is the first time at Vachon GMC. They were so nice to deal with no pressure at all. Everyone there is so happy which says a lot about the place of business on how they are treated by their boss. I highly recommend them. You will not be sorry.”

“Literally the greatest place I’ve been at. Customer service through the roof, they will go above and beyond to make sure you are happy. They don’t fit the typical stigma of auto shops being mean and ignorant. Amazing people and amazing management.”

“I am incredibly pleased with my experience at VW Old Saybrook. Once I submitted a request online to view a vehicle, someone contacted me swiftly, and they were able to schedule me in for a test drive the following day.
My representative, Gabriel, was incredibly welcoming as soon as I arrived. He greeted me with a smile, and was patient through the entire process. He was new to the business and working through his training, so I was able to meet other sales representatives along the way. Everyone at this business is incredibly kind, accommodating, and incredibly knowledgeable.
I fell in love with a Tiguan, and needed to trade-in a Jeep that I had leased from another business. There were some complications with my previous lease with the Jeep, and Sam P was amazing. I was a bit stressed with this issue, however Sam eased my mind, explained step-by-step what I needed to do to end my lease, and I left the dealership feeling confident.
The leasing consultant, Laurie, was very kind and walked me through all of the features of my new car, alongside Gabriel who gave me a tour of all of the features in the vehicle.
Dean who manages the finance department was very helpful, and ensured that I got the best deal. He quickly sorted out my registration and lease agreement - the entire process was virtually painless.
Gabriel and team were all great, and I happily left the lot with a beautiful new car. Thank you Gabriel for all of your help, guidance, and commitment to understanding my needs!!
I highly recommend VW Old Saybrook. The energy of the dealership was great, low stress, and welcoming.
Thank you all for making my experience so great!!”

“My first experience with Kia of Old Saybrook was at the beginning of the year when a snow plow hit my Kia and paid to get it repaired. I went to the service department and they took care of it immediately, made the repairs, and all was good to go. When it was time for me to purchase a new car this month, I was lucky enough to work with Evan Roof, my salesperson. Evan was great to work with, very knowledgeable, friendly, no pushing or stress. While I had to wait for the car to make it to CT, I would get follow up phone calls to keep me in the loop. So I must say that everyone I worked with at this dealership, from Service to Sales to Finance was exceptional. The atmosphere at this dealership is great, just all around nice people. When I went to pick up my new Kia Soul, Evan was waiting for me, explained everything in detail, and I was not rushed. Jordan was great in answering any additional questions I had. Hopefully I will not need a new car soon, but if I do, I will only consider Kia of Old Saybrook :-)”