Old Lyme Hardware is a highly regarded local store known for its excellent customer service and helpful staff. Customers appreciate the wide range of products available, often finding everything they need for home projects, repairs, or outdoor activities. The team at Old Lyme Hardware goes above and beyond to assist customers, offering suggestions, re-threading bolts, and even lending power tools to help with urgent repairs. Many reviews highlight the staff's willingness to help with challenging tasks, such as fixing broken handles or repairing lamps, often at very fair prices. The owner and staff are described as friendly, fun, and caring, genuinely committed to customer satisfaction. The store also provides quick solutions in unexpected situations, like fixing a snapped bolt on a boat alternator or helping a customer get their truck back on the road. Customers feel that shopping locally here offers a level of service unmatched by big box stores. Overall, Old Lyme Hardware is praised for its quality products, fair prices, and the personal touch that keeps customers coming back, making it a trusted and valued part of the community.
Amazing store and owner, my truck broke down in the parking lot. Old Lyme hardware had all the tools I needed and also let me barrow power tools to get my truck fixed and back on the road again. I was about 3 hours from home and thanks to them I was able to make it home.
May 2024
Great hardware store - always available to help with suggestions for challenging home projects. They go above and beyond!
May 2023
I love this place! Stopped in on Memorial Day and bought so much stuff, I had to stop myself from buying more. Jessica is awesome. She helped me out with everything I needed. I highly recommend Old Lyme Hardware. Quality product at fair prices. I give them 10 ⭐️.
