Big Y World Class Market in Old Lyme is a convenient and trusted local supermarket for all grocery needs. The store is clean and offers a great selection of produce, deli, dairy, bakery, and seafood items, including some products not found elsewhere. Customer service is outstanding, with specific praise for helpful and attentive deli and bakery departments that accommodate special requests and provide fresh, personalized items like platters and cupcakes. The addition of Boar's Head cold cuts is a noted improvement. While the store could be brighter inside and the bakery offerings could match another location's quality, the overall experience is enjoyable. The community values the store, which provides competitive prices, regular discounts, and the myBigY Rewards program for savings. It is a committed supermarket focused on fresh, local products and a positive shopping experience.
