“My husband and I noticed our car shaking on our drive from NY to MA and serendipitously stumbled upon Oceanside Auto when we pulled off the highway to see what was going on. Even though they had just closed up for the day, Caleb and Joe took the time to check out our car and help us. We were back on the road within the hour! They were our lifesavers. Thank you!!”
“A-1 Auto in East Lyme took care of my service request quickly and on very short notice. Kennedy, Caroline, & Chris were most helpful & very easy to work with! I was very impressed! A great first experience!
F. S.
Old Lyme”
“Mark is great. He's worked on my car as well as my brother's, does great work and he's very personable/knowledgeable and will give you honest advice, even if it's not profitable for him. Highly recommended ?”
“My Dad has been going their his entire life. The mechanics are very intelligent and don't rake you over the coals. Family runs the business with the 2 brothers as the mechanics and the office manager is the secretary. They fix what's wrong and tell you what your vehicle needs and the cost of repair before starting the job. They're busy, and you need to schedule an appointment because they're booked solid. Although if it's an emergency, they will work you in if you leave your car there so they can fit your car in between their scheduled appointments. They're very well known, and when you ask someone where they take their car it 9x out of 10, Roots. Nice group of people, polite, and will go over everything that needs to be done to your car. I feel my car is in the right hands when I leave my car here. I am always pleased with them every time I've gone to them.”
“Ran over some paint a few weeks back. Went to get some info on how to remove the dried paint I ran over the night befor. They where so helpful and informative. They do both mechanical and body work at this location. The owners are great and very nice and helpful. I felt very welcome since day 1 of bringing my truck here.”
“Carrie Giuliano and the service team made my first experience with Grossman's a great experience. Not only did they take extremely great care of my truck, but I left knowing I made a friend. Thanks”
“Worked with James when purchasing a vehicle for my wife. James was professional, courteous, and lacked the stereotypical car salesman characteristics that drive people crazy. We made a fair, no non-sense deal and I look forward to working with him in the future.”
“Hands-down, the most honest mechanics I have ever dealt with. Wes is a complete professional and generously looked under the hood and put my car up on a lift more than once just to make sure that everything was OK and did not charge me a penny. When I did needed to have work done to my old card, he was upfront with the estimated cost and his actual invoice was not far from that estimate. I have referred family and friends to Wes because I know that he will do a great job. Members of my church community also bring their cars to him and I only have the most wonderful things to say about their level of service. Highly recommend!”
“This is my 2nd review. Couldn't figure out how to create a new one. Nonetheless, I am back at Old Saybrook Kia for my scheduled appt. It's Aug 30, 2024. I walked in there this morning expecting one thing and got another. I was so floored and had become frustrated with my Convo with Steve in service. This wonderful, fine young man was professional, he listened but must importantly he was empathetic to my concern. I was amazed with his impeccable customer service skills, AGAIN. I am big on customer service and how i speak with and treat others matters to me. I have never experienced this kind of customer service from all sides of the company. I wish all of my friends and family could have the service they provide here at Old Saybrook of Kia. Mariah too, just as sweet and calm as a button. As long as we exist in the same state, I will always use Kia of Old Saybrook...regardless of my car make and model. I already have two friends that are making appts. HIGHLY RECOMMENDED!!!
Approx 3 weeks ago...
I was with an excellent dealership for servicing my car and they sold the business. I googled old saybrook and decided to give them a try. I phoned and spoke with (gorgeous) Alex. The customer svc, just over the phone, reeled be in. He immediately made an appt with me as i was concerned about my car burning oil. Long to short story. I trust my car is back in good hands. I travel quite a bit and needed to have my car serviced before another 15 hr drive. Again they squeezed me in last minute same day. Spoke with Mariah who was sweet and empathetic to my situation. Upon my arrival today, I met with Steve, I believe that's his name another very fine blue eyed gentleman. Steve was all about making sure to prioritize the needs of my car and most importantly making it as affordable for me as possible. I am a loyal customer to companies who are loyal to me. I do not want to be taken advantage of monetarily and I want complete transparency. I'm so thrilled I've found them and they are not close to my home but the drive is so well worth it! Thanks again, Alex, Mariah, Steve and there's another young man with dark hair looks native American. Sorry didnt get your name but you were awesome too. And it's my Birthday...oh well at least I'm doing something useful and mandatory.”
“We dealt with Ateeb Misra and Aaron( sorry do not remember last name). Ateeb was a great salesman, no high pressure. My husband and I knew which car we wanted and Ateeb had the car waiting. He greeted us at the door and told us everything we needed to know about the car. We went for a test drive and fell in love. The finance person was not there but Aaron stepped in and found us a great rate and walked us through the paperwork, even though the toner exploded in his printer, he struggled thru and got everything done. Paperwork signed and car driven home.
The big surprise was Ateeb calling 2 days later to see if we were loving the car and I can say we will be back and send anyone we know to your car company.
Thanks Ateeb and Aaron!!”
8AM - 4:30PM
1241 Boston Post Rd, Westbrook“Fantastic service and most importantly honest service!! Would highly recommend. If your a women don't feel intimidated here ever.Well educated. I have known Tony for awhile , very trustworthy and has a great team willing to help you and explain everything.”
8AM - 5PM
1627 Boston Post Rd, Old Saybrook“I thought I had a problem with my transmission, so I dropped off my car before taking a vacation to Europe. They told me it shifts like it should and just changed my fluid and filter. They could have gouged me but didn't. They seem like an honest business.”
“My husband and I use Lou for all our personal and business vehicle repairs / improvements (let's just say there have been more than a hand-full). Honest, fair, quality workmanship. We recommend Lou to all our friends and family, wouldn't go anywhere else!Services: Painting”
“My "go to" for any and all maintenance needed on my vehicle. I live clear across the country but have a vehicle back in my hometown of CT. Jim provides exceptional customer service and the shop is thorough.”
“Ivoryton Service Station is how your local garage should be. Top notch service, fair prices, and genuinely good people working there. I recommend this garage to anyone in the area.”
“Very Easy folks to work with. Vintage Motorcars LLC removes all the guess work from your auto needs. They follow up with pictures and includes detailed progress on their invoicing. The workmanship is incredible. Staff is very pleasant!”
“This is where you should go if you need tires. They are honest and tell you what is best for your needs. They stand by their work, will help you in future issues, and are the epitome of small business contributors. If you have a regular issue or emergency, they will help. Cannot recommend highly enough.”
7:30AM - 7PM
901 Boston Post Rd, Old Saybrook“Needed a quick tire repair before heading out on a trip. Called and they were able to get me right in. Great guys that day - excellent service. Would recommend this shop for sure.”
7:30AM - 7PM
268 Hamburg Rd, Lyme“Very pleasant experience purchasing my new Subaru. No high pressure sales, and trade-in negotiations and purchasing process were fair and transparent. Very different from other dealerships. I highly recommend Reynolds Subaru.”
“I bring them my tough problems and they never disappoint. They recently worked on my Motor Home to fix some items and do a general safety check. I feel a lot more confident knowing I should have no issues this driving season.”
8AM - 4:30PM
23 Westbrook Indust Park Rd, Westbrook“What our family really appreciated most about this business is their honesty. They were straightforward and honest, which are two qualities that some of the most important when dealing with anything automotive. We really appreciated their honest answer about their scope of work, what was considered "body work" and what was simply a small dent, and providing a referral when necessary. I would absolutely visit this business again, thank you!”
“Here to agree with the other reviewers. Mike & his team are knowledgeable, never try to sell you on unnecessary work, and are honest & friendly people. After being shaken down at too many other garages, this place is a treasure.”
“Very honest business with reasonable prices for great work. Lou did a thorough diagnostic on my vehicle I’m restoring but needed help with; explained any potential issues and recommended services accordingly without any pressure. Highly recommend for any maintenance you need!Services: Exhaust”
“Excellent Tire Installation and Alignment.
the Audi Dealer and a repair facility couldn’t get a passing alignment on my Audi A4. Went to Denvir for tires. Got fair pricing and a passing alignment both times I bought tires there. I get my scheduled servicing there for about 1/2 the cost of going to an Audi dealership. Highly recommend.”
“While I was moving to town and on the highway, my exhaust system blew a gasket. I knew no one, but searched for a local mechanic and called Rob. It was a long shot, but he thought he could fit me in the following day, I was so relieved! It was repaired as promised and at a fair price. Also, I just scheduled some maintenance for my wife's car I highly recommend Rob!”
6:30AM - 6:30PM
87 W Main St, Niantic“Guy’s came out on an emergency call because of fumes in the house. The repair man was extremely professional & explained what was wrong. He saved me from possible carbon monoxide poisoning. I am very grateful!”
8AM - 5PM
295 Middlesex Turnpike, Old Saybrook“Service Department was top-notch as always: took care of my vehicle in every way necessary to keep me safe on the roads. Very friendly and professional in all respects.”
8AM - 5:30PM
286 Main St, Niantic“Great atmosphere, great customer service!
Me and my family were traveling out of town and one of my headlights went out. Stopped here and was helped amazingly! Definitely recommend!”
“So happy with Jeff and the team's help. Our engine blew the morning we were due to head back home (Canada). Easter Saturday no less. By the following Thursday afternoon Jeff and his team had our vehicle ready to go ... just amazing. So grateful for their help. Highly recommend this shop and the people. :)”