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August 2024 by Torrie Fitzpatrick
Best employees
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August 2024 by Mira B.
Answer a damn phone and try delivering packages to the correct address for once
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July 2024 by Randy Laroux
Deborah that works here is rude unprofessional, and has the worst customer service skills. I
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June 2024 by Ovida Carter
Norwich Post Office employees never disappoint. Whatever my need is, I receive courteous service and help whenever needed. Always a pleasant, satisfactory visit.
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June 2024 by Zakari Delancia (PrincessZaraXV)
I don’t usually leave places and get in my car and immediately think to leave a review but I went in here, first time in any post office with no clue what I was doing and very anxious. The beautiful clerk with gorgeous red hair was so kind and explained it to me. Quick and easy, and I’m very happy with my service here. Beautiful historic building too!
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June 2024 by John Molochko
I never have any problem with the post office at all
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June 2024 by Mari Willey
For some reason my mail carrier thinks it's just easier to fill out slips to sign for a package before even coming to my house! I was at home and carrier didn't even come to the door...Ring cameras prove it! How lazy can you be? Now I know why I try to mail with UPS or FedEx.
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May 2024 by Jennifer Lacy
Absolutely! The worst post office in Connecticut. They scan your packages as delivered when they haven't actually delivered them and when you call you're told you just have an attitude and they refuse to deliver to your house anymore. The postmaster is absolutely worthless and does not do her job. And from the reviews I'm not the only person experiencing this. Something needs to happen in Norwich so that mail delivery is like it was previously
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January 2024 by Ronald Kaiser
The mail guy is great, but after a disagreement the manager of this office (kristen fitzpatrick) had with my apartments, all of my packages started getting held, office closed or not. This place needs new management, customers shouldnt have to deal with a childish manager that punishes everyone else over a petty disagreement. She always seems very pleased with herself when she tells you “professionally” to go stick it where the sun doesn’t shine. You cant even contact this office, try calling. Goodluck
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December 2023 by Pami Noel
I have always enjoyed going to this Post Office. Always a pleasure. Smiling, efficient staff!
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December 2023 by Lyss Mar
Package said it was "delivered" but never received. Looked around the other complex buildings, my neighbors the bushes, nothing.Tried for weeks to fill out a claim. Finally was able to. Online filing system is horrible to navigate and would always tell me it couldn't process my request at that time. Denied my claim on my insured package that I NEVER RECIEVED. Need to figure out some type of safe place to deliver packages in an apartment complex so they are not stolen. Might as well of thrown my money straight into the trash can.
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October 2023 by CriCri Gorycki
Every time I go to the Norwich Post Office, I am waited on by the nicest people! Today it was a young man named Sam. He was very polite, so helpful and very upbeat and friendly. So refreshing to have kind, thoughtful and helpful people working behind the counter. And I also love our Postman, Dimitri!!! He’s the BEST. Keep up the great work Norwich!
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June 2023 by Kelly
Absolutely ridiculous. I have mailed two items to a different part of state over the last 2 months and it has taken over a week. My last piece was mailed on 6/13 and it still has not been received. You guys are a joke!
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May 2023 by Samantha Smith
My mailbox was hit and damaged from the postal worker on Christmas Eve, so nice. I called for months asking for someone to repair and now they are denying they did it even though I had four people at my house that all witnessed it. I’ve called at least five times since the incident and have never gotten a straight forward response from the numerous supervisors I’ve spoken to. Filed a complaint online which they now are denying after months of run around. And now they send me a notice that I need to repair the mailbox after they did the damage? Unbelievable.
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May 2023 by Annette Stockwell
Our neighbor just called to say he had all of our mail today. Our names are nothing alike and yes different house number
