7:30AM - 4:30PM
120 W Town St, Norwich“Excellent experience there today, had a flat. Leaking pin hole they patched it up right away. I was in and out. Stress free. Deff buying my next set of tires here.”
“I've been going to Quercis's for almost twenty years. I'm so thankful to have an honest, competent, reasonably priced auto shop to bring my vehicles. John and his staff are very friendly and accommodating.”
“Friendly on the phone, not in person. The waiting room was upstairs in the showroom. They had coffee, comfy chairs, and all sorts of TV entertainment (pluto, disney, netflix, etc). They also let my kid sit on the golf carts in the showroom. Price was alright. It took less time than quoted, and the job was done correctly. I was even able to bring my own parts! When it was done, they did not show me the breakdown of the jobs/services/work and just told me the price I owed; He did not explain ANYTHING whatsoever and just wanted to know if I was paying cash or card. Once I was paid, all customer service was gone and expired and THEN i was handed the breakdown on the receipt. There was a younger woman at a desk who was on her phone and did not seem at all interested in her job. They had little knick-knacks/free items in baskets in the hallway like screen cleaners, pens, air freshners, and a few other things i can't recall. Clean office and waiting area. There was also a guy in there taking a course on a breathalyzer installation he needed for his car at an open desk, IN thw showroom/waiting area while I was in there and I found that to be inconsiderate to his privacy. He probably didn't want everyone knowing what he had in his personal life, and here he was, watching a video on how to use it, right out in the open.”
7:30AM - 6:30PM
19 Town St Ste 31, Norwich“Needed new tires for my outlander Sport went online and compared the Cooper endeavor plus tires with Town fair tire and Goodyear was cheaper and I bought tires from them a couple years ago and had a great experience….so decided to go back! from the moment of my appointment, they took my car in right away and worked on it very quickly….when I took my car for a ride, I just love those tires. I will edit and update my review down the road for Cooper tires but as far as Goodyear Good place to go!”
“Best place. I get my oil changed every 3 months. Fast and efficient. Fairly priced. Had issue with electrical and was fixed within 2 hours. Great staff! Love them!”
“Very pleased with my service this morning great staff nice friendly environment. All my questions and concerns were handled in a professional manner, the lady Jackie at the front desk was very knowledgeable about my vehicle needs had new tires installed and a full synthetic oil change out the door in an hour flat! The service manager c.i was very welcoming and has great customer service, Norwich auto care center is highly recommended. And the prices are way beyond great, tell them Joey sent you.”
“Another great experience from Mark and his team. Got me right in to assess the problem, explained what needed to happen and had my car back by the end of the day. Their service and quality has earned a loyal customer”
“I highly recommend making an appointment, they are very busy which is a great thing. I was in and out in about an hour and they were very informative and explained a few things they found that would need to be fixed soon and gave me qoutes. I will make another appointment soon to get those things fixed with them”
“Dan was my customer service rep today.
I'm giving him 5 stars. He is not only very knowledgeable about tires, he is very friendly and courteous. I've bought tires here before, and Always I have the best experience shopping here.
Everyone is so nice. You folks really take good care of me. I highly recommend Town Fair Tires.”