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June 2024 by Daniel Berk
I dropped a package off here a little less than a week ago. UPS is saying it is not scanned in. I called and the person that picked up said they couldn't help because they are too busy to help me. I asked to talk to the manager Greg and he has ZERO customer service skills. He didn't offer to go look and make sure it didn't get missed he was just insistent its not there because he makes sure there are no packages left at the end of the night. Then I asked about packages dropped off after pickup that day and he backtracked saying "well those packages are there but yours is not". Ah, ok. So he just knows mine isn't there without just taking 3 minutes of his time to check. Lazy. Pure, 100% laziness. Wouldn't even walk over to make sure my package didn't get missed without an argument. Being 14+ years in retail and retail management I am SO curious how this person is a manager at all. Just wanted me to call UPS to file a claim. They won't do anything because even though I have the paperwork saying its dropped off, it is showing it was never scanned in to the system somehow. I will be calling as high up as I can to get this fixed and make sure this lazy manager gets some proper customer service management training he so desperately needs.
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June 2024 by Heidi Schneider-Avery
I mainly go here to print shipping labels. It’s super convenient that I can print a label and then have it shipped from the same location. Super friendly staff
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June 2024 by Eleanor Berberick
Had a gr8 experience with an employee at the Norwich, CT store. She truly went above & beyond to assist me. Pleasant through all questions & so helpful!
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May 2024 by Yvette Dionne
The staff was Excellent!
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May 2024 by Donna Friedeberg
Associate recommended a cheaper printer that had worked very well for her so I bought that one and saved some money.
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March 2024 by Shopper Mom
Open type floor plan, good variety, printing/copy service, shopping carts available available, friendly and knowledge staff, little to no waiting
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January 2024 by Tyla Jones
The greeter in the front of the store was a sweetie and assisted me immediately upon entry. She directed me to the prints section so I can pick up my posters. I stood at the counter for about five minutes listening to the girl behind the counter ask her (I’m assuming) manager for time off work. When she was done with her pleading she came to the counter and stared at me for a few seconds before asking “pick up?” Very disappointed in customer service with printing. I recommend the staples in willimantic.
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December 2023 by Ken A.
Great store in prime licarion. Parking was easy as it's located in a partial strip mall style area. Private parking, lanes out front. Store was clean and neat. Staff were very helpful. Like that they iffer the UPS drop off service.
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October 2023 by Sheryl Greene
Helpful for returning Amazon packages
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September 2023 by Faustaud Shatterstone
Had what i needed
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July 2023 by Serenity Semple
Came in recently to try to get some copies done. 3 people working behind the counter, mostly one person doing the majority of the work while the others were doing almost nothing. Then told it would take about a week to get some plain paper binder copies done? Forget this place, go somewhere else.
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July 2023 by R. Allan Weir
16 feet of ethernet cable, as cheap as I can find at Staples: $25.25 feet of ethernet cable on Amazon: $8. Even after shipping, $16.
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June 2023 by David Karpinski
Good parking good lights clean
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June 2023 by Richard Mcginnis
Went to staples the in and out of the parking lot needs to be addressed in a bad way
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June 2023 by Janet O'Neill
Had almost everything I needed.
