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July 2024 by Juan Correa
Excellent
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June 2024 by Samuel Dauphinais
This is a great planet fitness, cheap price to go and plenary of smith machines
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June 2024 by Andrea Chabotte
The gym is well maintained, the woman's bathroom sink was shut down for maintenance and was only off for 30 minutes at most. I would highly recommend going earlier in the day or really late at night if you dont want to work out with a ton of people as it gets very busy around 2 pm
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May 2024 by Nick
The place is good but there billing is through a 3rd party and there is always issues.
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March 2024 by Dan Bennett
Belonged to them since they opened in Norwich. Great atmosphere.
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March 2024 by Meihui Weng
I have a black card and I took my friend to the gym on Friday, but the beautiful sister asked my friend to register. I had never done this before and we didn’t have that much time. When my friend wanted a massage, his pretty sister turned him down. I checked the information and there is no clear explanation for these two points.
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March 2024 by Patricia Cormier
I signed up in September for the $20 black card. They’ve consistently charged me $42 a month since then. I rarely used it so I went in and attempted to cancel my membership in person in December. The young man gave me a physical paperwork to sign and assured me it was cancelled. I was charged again in January. I have since gone in to cancel again, called, and sent an email. They’ve refused to refund any of the fraudulent charges they’ve made. I spoke with the manager and she told me I never cancelled and that they don’t do physical paperwork and it’s only digital. I finally received cancellation paperwork dated 2/22/2024 but they charged me again on 2/23/24. And today (2/29/24) they attempted to charge me again. I am extremely dissatisfied and disappointed in the lack of integrity of this company. Unless you want to pay them for the rest of your life, don’t sign up.
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March 2024 by Dillon Kauffman
Planet Fitness has failed to cancel a membership after a phone, 2 in person, and email requests have been made. Then they proceed to still pull the funds out of the bank account. Some of the worst customer service and its been ongoing for months. No one wants a leave a name for their service because they don't want to take responsibility for their lack of concern or failure to act on behalf of a customer. Absolute rubbish. Buy some free weights and watch a YouTube video for the same results. Missing money from a bank account on 3 separate occasions after canceling is unacceptable. They also tried to double charge the canceled account this month. 100% UNSATISFIED.***
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March 2024 by Shawn Wood
The men’s locker room is absolute trash, smells like urine, dirty showers, looks like it hasn’t been cleaned in months… They also can’t keep more than 2 of the 5 stair climbers operational for any length of time. Good thing it’s 10 bucks a month because this place leaves a lot to be desired. If it wasn’t on my way to work I wouldn’t bother with the membership.
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February 2024 by Daniel Lowell
It's nice
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February 2024 by Lord Kev
Rockstar staff and equipment are available most times for use, evenings are generally packed, the a.m. is chill though.
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February 2024 by Stephan Wade
clean, friendly, lots of equipment
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January 2024 by chris aquino
For someone who just comes in to workout, I don’t really appreciate high school kids grouping up (blocking weights, bumping into me and not giving me personal space) during my workout. Maybe set an age limit (+18), as I believe most high schools have gyms. There’s good days here then there’s days like that (more often then not)
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January 2024 by Bob Roark
Seems like all the negative remarks are just not true
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January 2024 by george benjamin
Great spot to bring your dog and work out.
