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August 2023 by TK Vestal
The bank itself is ok and staff is nice if you go inside. But, if you must go through drive-thru it takes 30 minutes when there are only 2 cars in line. This has happened many times to me at various times of day. Going in is an option for some but many of us use drive through because of limited mobility. During busy times managers or someone in the other offices should come help out with customers at the teller's window instead of one person trying to help walk in and drive through and backing up the whole process.
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October 2022 by David Guzman
Professional and attentive. Thank you Ornet Hines with assistance on obtaining a business line of credit.
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September 2022 by Benjamin Crowley
The in person experience and customer service is fire, and the only reason I stick with them. The customer service representative call center is very terrible. They are very rude.
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May 2021 by Janet Reza
Always professional, always friendly. Have been associated with this bank for years over 20 At least wouldn't bank anywhere else
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April 2021 by Mr. 94 McCloud
Opened 2 accounts with them and they were so nice and very professional, everything was explained to me down to the last detail, extremely happy with my decision to choose liberty bank ? ?
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December 2020 by Kat Startz
Local branches are amazing with great people. Actual customer service people that help you when you call the 800 number are unbelievably incompetent with no follow-up and apparently a complete lack of communication with each other. Each phone call yields a different answer to the same question. I've had better follow up from my vet after my bunny got neutered than I do the people that I deal with money on and have an ira through. Hope you never really need something from them.
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October 2020 by Chris Morris
Literally every time I go here the ATM is broken.
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April 2019 by Victor Lugo
Very friendly. B
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July 2018 by Mark DAndria
Had them for a bank once had issues with them personally that's just my opinion
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April 2018 by Louissaint Stanley
Bad Customer service
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September 2017 by michele ryan
Friendly local bank
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March 2017 by Timothy Cook
Tellers are always in a bad mood.
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September 2016 by Cory Wetherby
Awesome bank
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July 2016 by Tiffany mcdonald
Money gets taken out of my account for no reason! Customer service has no clue and bounces you all over the place smh I will be closing my account
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July 2016 by Nate
Friendly staff
