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May 2024 by Irene Foster
I recently purchased a love seat and recliner. I really wanted to love the recliner but it just wasn't for me. I went in and explained the situation as I didn't find the recliner to be back supportive. Murray was the best. He gave me the time I needed to make up my mind. I was able to return the one I had and choose another for an extra few dollars. They are the nicest people and I look forward to other purchases in the future. the men that delivered were so friendly and the exchange was quick... A very pleasant shopping expreience.
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December 2023 by Steve Moran
We had a great experience shopping in Stuart location. Elisa was fantastic and knows her products. Great to deal with someone who has knowledge!
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December 2023 by Connie Rohrer
My recliner handle broke and we have moved, this company sent me the piece. Great customer service! Highly recommend
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November 2023 by Carol York
They were incredibly helpful. It was sp refreshing to experience real customer service!
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November 2023 by Susan Mackie
Best value. Great salespeople. Makes me happy though never had problem.
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July 2023 by T Schulz
The Navicks run a quality place . Norwich should be proud !
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July 2023 by Ruth Brown
Great furniture, at decent prices. Murray is very helpful, kind, knowledgeable, and personable! Great place to shop and buy!
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June 2023 by Christine Scott Olivieri
Great service, prices. I found exactly what I wanted at an affordable price. Great sales.. nice men! ?
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November 2022 by Joanne Ross
Went hwre to look at mattresses and we were helped by a very knowledgeable man who encouraged us to try out all the mattresses before we made a decision. So helpful and accomodating. We will shop here again!
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November 2022 by Dominic Pace
To me it the best furniture store to shop at good quality and very helpful wouldn't go.anywhareElse
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August 2022 by David C
I've edited out my old review because I don't wish to carry that grudge of when the older man humiliated a government worker for something I didn't do. He still hasn't apologized, so my review still stands. You just can't act like that to people and get away with it, I don't care who you are.
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August 2022 by Cheryl Dean
The people are very nice. Not rude at all. I will only deal with this place. Good price good quality.
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June 2022 by Clifford L. Jones
My wife and I received excellent guidance and service from Murray; he worked with us and even when I debated about changing from a delivered chair to another he bent over backwards to resolve my situation. Also, he is an affable man, easy to talk to and willing to help in every way.
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December 2021 by Gregg T.
I was looking online for a lift chair for my mother-in-law. I live in PA and she in CT. My wife told me to try and purchase local if possible. I contacted Murry at the Leader Stores. He beat the lowest price I could find online and also free delivery and set up. Amazing customer service. Would certainly use them again. Highly recommend.
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October 2021 by Sabin F
I've never been more embarrassed on the job as I was today. For 7 months I have appreciated being able to use their restroom as I have been paralyzed twice and there are very few restrooms available on Central Ave. Today, the older gentleman working pulled me into their bathroom literally to rub my nose in someone else's mess that was made. I had noticed this over the last several months but didn't feel it was my place to point it out because I've lived with a partially blind person (there is a man on staff that can't see well, often thinks I'm a customer even when I'm in uniform) and I know what comes with the territory. Today, in front of multiple people, I was blamed for it. I will not step foot in this store again until I get an apology. That is not how you treat a disabled person or a postal worker who takes care of you daily.I'm hoping to speak to the normal manager to clear this up because up to this point, I really appreciated their generosity. Right now, I'm completely embarrassed and harassed for something I didn't do.I would have understood talking privately about a concern but this was with multiple people present on the floor, and with the doors wide open to the public. Thankfully the delivery drivers defended me, because they've noticed the same things I have.Update: I've spoken to the man who has been the most cordial over the last several months and he said he can't do anything because it was the owner who did all these unprofessional things earlier. It is up to him to make this right, until then, I'm confident that this issue he accused me of will continue without my presence.
