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September 2023 by Gregory Church
The lovely woman helped me perfectly couldn't ask for better service definitely going back I needed a phone she got me to get one and I walked out happier then I went in thank you so much for your outstanding help.
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September 2023 by Kris B
Went there to get a new iPhone 14, on door and website said open till 8pm. It was 7 and doors were locked. Was told when I saw someone inside that they were closing early . Glad they did because I went to the waterford location and Joseph hooked me up. I live in norwich but will travel to the waterford location from here on out!
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March 2023 by Debbie Good
I would like to see the two lines have more options at $30 per line. Too expensive for me
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March 2023 by Nikki T
Thank you Jordan for pointing me in the right direction at an affordable price. I really appreciate the discounts and professionalism you showed me and my husband, we will be asking for you when it's time for our upgrades!!He got us on team iPhone after 10 years...thanks again!!!
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February 2023 by katelyn tucker
It was a great experience Jordan was so helpful with helping me with my phone plan
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January 2023 by Bethani Vogt
Was in town from out of state and needed help accessing my account. Jordan was extremely helpful, professional, and the entire process was quick and efficient. Would recommend you go to him for all your phone needs. 10/10.
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January 2023 by Mike D
Jordan made this the best experience i ever had shopping for a phone he was super informative but not pushy 10/10 would recommend
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January 2023 by Crystal Green
Very rude. Acts like helping you is the end of the world. Definitely wouldn’t recommend
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December 2022 by kadens Daniel
Tyler is the best at this location, nice, respectful, and provides good customer service. ?
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November 2022 by Tim Tommerson
I was in the market for a new phone and more reasonably priced mobile plan so I stepped into this location and I am glad I did. It turns out leaving Straight Talk can sometimes be an ordeal but luckily Jordan was here to save the day. It took us some time grinding through the calls to tech support in order to port over my old number but Jordan's expertise ensured a successful transfer; this guy doesn't give up until he finds a solution. Even more impressive was how efficiently he was able to multitask this transfer and at least four other customers that had come in since we began the process. While some folks would have cracked under that much demand, Jordan was able to keep calm and get the job done ensuring everybody was satisfied. There's a solid team at this store and I highly recommend going here, you won't be disappointed.
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September 2022 by CaberAber
I just got a new phone here the other day and Chelsea was very helpful in finding me the perfect phone and transferring all my info over from my old phone
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August 2022 by sheila royster
I would like to thank Jordan for helping me with my new phone he is very informative wonderful personality and was able to explain to me about my phone and Cricket services ..Cricket is very lucky to have such an good asset to your co.we don't find many gòod people in customer service I will definitely bring others to Cticket thanks to Jordan
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August 2022 by Noel Peltier
I got the chance to meet sales associate Jordan and he was very helpful a knowledgeable about my phone problems and answered every thing I asked. I walked away a happy customer because of his friendly attitude. I will recommend this store to everyone I know. Thank you Jordan for such a positive delightful experience.
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August 2022 by Eren Jaeger
I honestly have always had the worse experience with sales people but jordan felt more like a friend who just wanted to help me and made this cricket feel like home ive never been happier 10/10 would recommend
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May 2022 by Eric Kriebel
Wonderful experience! Awesome customer service. This is a great place for ALL your cell-phone needs!
