Charles Toyota in Norwich, Connecticut, is committed to providing excellent service and quality vehicles. The dealership offers a wide selection of new and used cars, along with free quotes, auto servicing, and special financing options. Customers appreciate the friendly and professional staff, especially those who go above and beyond to help, even on days off. Many reviews highlight the patience and helpfulness of the team, with staff members making the car-buying experience stress-free and enjoyable. The dealership is known for its knowledgeable staff who ensure customers find the right car to meet their needs. Repeat customers mention that they have purchased or leased multiple vehicles from Charles Toyota and always receive great treatment. Overall, the dealership is highly recommended for its helpful service, quality cars, and dedication to customer satisfaction. Whether buying a new or used vehicle, customers can expect a positive experience and supportive assistance throughout the process.
Christopher was a great help in buying a car. My family does not speak English and he was incredibly patient and was very friendly working with us. Thank you Chris! We hope to get our next car here too.
November 2025
Oil change and rotation took a half an hour, which is some sort of miracle in my mind. Congrats Charles!
November 2025
Great guy! Awesome service!
Also as a plus he has a great sense of humor! Jason Cooper!!!
