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November 2023 by Magnus Dunning
Been here two years. They’ve never raised my fee. Always professional and pleasant. Very well managed, secure, and clean. The best I’ve ever had in a storage company.
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October 2023 by Carrie Fowler
This has been very accommodating to us. The facilities are clean and temperature controlled. The staff is very nice and helpful. Westys does cost a little bit more than some other storage units, but it’s well worth it.
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October 2023 by K Dub
Westy Self Storage is unquestionably the most comfortable and clean storage facility you will find. I have been in several Westy locations and each one has been a pleasure to be in. You can't go wrong with Westy. Even the music in the lobby entrance is great!!
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August 2023 by Nick D.
I used Westy storage for 12 years. whenever I went to check on my things, or get something out of storage, I remembered why I may have paid a little extra over the years.It’s clean, safe, friendly and helpful staff, and just an overall easier place to have your things.You can tell the facility has been planned out carefully, and the administrative processes are tuned; they really take the edge off of moving.Example; I lost my keys once or twice and it only took about 10 minutes to get someone (Cathy) to help me remove my lock. Probably saved my whole day. That’s the stuff that makes Westy different.Thanks to Cathy and the Westy staff!
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August 2023 by E Ryan
We used Westy for short term storage and had a great experience. The staff was knowledgeable and helpful and the facility is convenient and clean!
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January 2023 by Benjamin Hoeft
Twice I've shown up at 5:45, twice the gates have been closed. Why are the hours posted as open till 6?
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September 2022 by Laura Olsen
We've been using Westy storage at this location for over fifteen years, and have had an excellent experience. When my mother moved into assisted living our storage needs doubled, and increased again when she passed away, and the team found us an appropriately sized unit each time. Cathy in particular has been very understanding and supportive as we've wrangled our storage down to size, and especially as we've recently prepared for our move to Florida. We highly recommend the Norwalk, CT Westy facility!
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September 2022 by Janice Del Vecchio
I have nothing but good things to say about Westy Self Storage. The place is immaculate, well lit and the staff is very helpful!!! I’d rate it a 10 if I could.
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January 2021 by Kendall Wostl
On 1/17/2021, we unexpectedly had to store multiple large items ASAP. We called and made an appointment with Ryan. He was very friendly and professional on the phone and gave us estimates on what size unit would be appropriate and pricing. When we arrived for our appointment, he was on time, very kind, and professional. He gave us a tour of the facility (which is immaculate) and showed us our unit options. He promptly did the paperwork and explained each paragraph in detail and explained the hours and procedure going forward to access our unit and get into the facility. He made a very stressful situation for us, so easy and hassle free. We got it all done within an hour (filling out paperwork and moving in all our items) and had 1 minute to spare before closing! It is so rare nowadays to meet people who take pride in their work and are so kind and professional. We would highly recommend Westy Storage and hopefully you will have the pleasure of working with Ryan.
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September 2020 by Melissa Allen
John was such a pleasure to work with. He was so accommodating and really put me to ease after a horrible move day. My storage unit was clean and easily accessible. So glad I chose Westy’s!
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February 2020 by Nelson Quintero
Very convenient. Clean. Helpful staff.
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August 2019 by Laura Meyer
Really nice facility with elevators, an abundance of carts, climate control, and high security/pleasant atmosphere.
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July 2019 by Ni ck
This place is super clean and the staff is super friendly. I accidentally left some stuff on one of the carts the first night I dropped everything off and they called to tell me that I left stuff there without putting it in my unit and they would lock it in a backroom for me. It took me a few days to get back there but they were still taking care of it.
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July 2019 by kwame whittaker
This is the usual clean and well run Westy's. I'm always pleased with Westy's and have been too many locations. This Norwalk location needs to rectify that constant and annoying whiney noise coming from the interior lobby. It really grates on your nerves if you have to be in there for a while. Otherwise all is well at Westy's.
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March 2019 by Michele Collier
Very clean and bright location. Secure. Friendly staff. Jen and Andrew helpful and friendly. I highly recommend choosing Westys in Norwalk.
