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November 2023 by Yuki Ikeda
The worst customer experience I’ve had at Wells Fargo. Asked for managers number gave me the banks general number. ATM had a line I went to simply deposit a check. They kept me waiting with no explanation. Went to atm after no issue whatsoever. I full expect someone to get back to me. I was given the branch managers name as Morgan Shelia.
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March 2023 by Dwight S.
I cannot believe how bad this bank has become. I had a 8+ year relationship with them. I won't go into the details but I highly do not recommend them. Customer service is the worst. I had four accounts with them that I closed back in January 2023. They just called me today to say that I owe them money, beyond ridiculous!!!!!Find another bank . The only reason there's one star here is because you can't post without putting down at least one.
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October 2022 by Gena Kadar
ATM doesn’t accept deposits or give cash . Really?
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September 2022 by Andy Hernandez
Supposed to be open from 9-5. It was 930 and they still weren’t open
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August 2022 by Lizbeth Ramirez
Today I try to find a branch in Norwalk to deposit at check, travel until 15 minutes and when I be there , the drive thru said it can’t accept deposits? Then I run to west ave and the bank are closed , I remained had a bank near to the beach and I went to there and I think it’s in reparation or don’t be exist anymore , I have a bad day find a branch in Norwalk ?
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February 2022 by Tom Palmer
Branch is closed
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December 2021 by Estefania Suarez
I had never been able to enter this facility, they have been under construction for so long and they decided to always be closed and not post anything on the doors, there you are knocking and waiting for them to rudely come and say drive through only. Post it!
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November 2021 by Diana Escobar
Worst workers I got there 4:00 pm to open a new bank account and the teller told me that there were going to closed at 5:00 pm that I should go the next fay and she recommended me to go to people’s bank , she I Shouldn’t said that .
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September 2021 by Mathew C.
The staff is very Friendly. The Service is very Fast I would recommend this place to a Friend or a Family member. And the place is very Convenient
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May 2019 by Stephie Luna
Always helpful, never any attitudes, wonderful employees. I've never had a pleasant experience at a bank until I switched to Wells Fargo. They explain everything in detail and answered all questions I had. I love this bank!
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January 2019 by Karen Hickson
I've been a customer at Wells Fargo since 2013. It was the worst experience of my life. I will never go here again because they took too long to deposit my check for $4000. I own a business and they are asking me too many personal questions which is none of their business. I am seriously thinking about closing my accounts with Wells Fargo. Over them.
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September 2018 by Michael Grant
I am a long time customer of Wells Fargo bank, I just went into this Well Fargo branch to deposit a check from my brother and it was the worst experience of my life. The teller was not knowledgeable about his job and he made me feel like I was a criminal. He held on to my check and did not tell me the reason why, I finally had to ask him if everything was alright.
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May 2017 by Nicholas Berkun
I'm a Wells Fargo customer too.
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February 2017 by P k
very good
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January 2017 by Fabian Stadia
This may be the world's work bank. When we made purchases at Amazon, there were authorizations placed on our account to verify that indeed there was money in the account. These authorizations are supposed to drop off before the actual charges are applied. The authorizations appeared on Friday and were still around Monday night. Amazon verified they were just authorizations and Wells Fargo assured us they would drop off by morning. Tuesday afternoon -- they are still there. In the meantime, the actual charges were applied and still the authorizations are there. As a result, we went into the red and other charges (checks we wrote for utilities) were denied and we incurred NSF fees. Now if you know anything about Wells Fargo, even if it's blatantly obvious an overdraft is not your fault, Wells Fargo will show you hostility if you request the overdraft be reversed. Best case scenario -- it gets reversed 10 days later after you contact their investigative unit. How do I know Wells Fargo isn't doing this deliberately to make money off those who live hand to mouth? They were cited by the government as a possible criminal organization for not only creating accounts without the authorization of the customer but for setting up a whistleblower hotline so they could fire the Wells Fargo employees who call it. Stay away!!!
