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February 2024 by Camilo A.
If I could give the pharmacist a zero today, it would be because we choose them to give us the medication when we are ill. My daughter is really sick, so when we ask questions, we just want to know the answer--we're not looking for someone to tell us to search Google for the information. She's a huge, Spanish woman with spectacles, and I don't know her name, but it's obvious she doesn't like her work. Really impolite. She gave the drugstore a poor look.
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January 2024 by Andres Garzon
Incredibly rude pharmacy staff. Appalling customer service. For a company grounded in hospitality and healthcare it’s laughable that you keep such miserable and disrespectful staff members.
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January 2024 by Chelsea Jimenez
Curbside sucks.
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December 2023 by Penelope Wade
Thank you so much to Sophia! She was so helpful and helped correct an issue with my photo order! What a star employee!!!!!
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September 2023 by Jas Bur
THE PHARMACY & STAFF SUCKS !!! why call me to tell me my prescription is ready when it isn't??? I was told I had to wait 15 min for a prescription that should be filled already .. not to mention I went to pick up this prescription( the next day because I had no time to wait) & the chunky Hispanic woman with the thick, overly-drawn on eye brows is having a personal conversation with a woman. Now, this woman has made her transaction & is completely FINISHED. So I walk behind the woman and state my name to the worker ( I don't have time to wait until people personal conversations are over) & then the worker says "okay" nonchalantly and then proceeds to talk to this woman. It is already understaffed as it is!!! You are here to do your job, not hold up the line by having person conversations with ppl, get their number to talk to them later at home or on your break or something .... So unprofessional with her funny looking self.
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September 2023 by Kurt Sullivan
The Pharmacy is absolutely awful it has "closed unexpectedly early" conveniently on Fridays multiple times this month alone. And does not have weekend hours.Sounds like the pharmacist just doesn't want to work and leaves their patients high and dry when they need their meds.As a diabetic who relies on insulin to function this can literally be a death sentence when I can't get my medication can't imagine how others who have it worse feel.Will name the pharmacist personally when I get their name.
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July 2023 by Jason Wieczorek
This store needs a major overhaul. The pharmacy staff and their systems are very slow, and act like you are inconveniencing them by asking for a prescription. Some folks are better than others.The store itself is pretty run down, needs a renovation and a deep clean. I wish it was better as it is in a convenient location, but I think I need a new pharmacy.
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April 2023 by L G.
The staff is nice but the pharmacy hours are absurd. How are you not open for even 3-4 hours on a weekend for pickups?! I tried to pick up during the week and my script wasn't ready. Got a text and went back and it was closed because there was no pharmacist available. Went back and they were closed again. They're closed weekends. I hate to switch because it's convenient but it's so hard to get anything from there.
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February 2023 by Ms Concerned
Just a few things I've noticed, twice I purchased chocolate -Reese - the contents appeared to have been outside in the Summer melted and placed in the refrigerator. I purchased two bags of M & Ms with peanuts - and over half of the contents in each bag in each bag the nuts had jumped out of the sweet chocolate shell...
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December 2022 by anne haye
Firstly their window for the drive through is broken. So I had to come inside. What about people who are sick and need to get their medicine? It’s just very inconvenient.They always take long to have my medicine ready. i went to the doctors on December 6 left around 2:00 pm . Decided not to go to the pharmacy because I knew they wouldn’t have my medicine ready. came the next day around 2:00pm . They had 24 hours to have my medicine ready. and told me it wasn’t ready. so not only did I have to come inside but my medicine wasn’t ready. Had the drive through been open I wouldn’t as upset. No hate to the pharmacy staff but from seeing other reviews y’all need to get y’all stuff together. if this continues I’ll have to change pharmacies.
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November 2022 by Jon M.
I know the world is short staffed at the moment but this pharmacy has gone from bad to worse - from not opening weekends, to short hours, to changing hours at short notice, it's the hardest thing ever to get a prescription refill. I liked it as its in SONO and walking distance for me, but I'm afraid I will have to start taking my business elsewhere. it's too hard to get anything, and the staff just seem to have an attitude even when you are polite to them. Corporate needs to intervene before there is no business left.
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October 2022 by Luis Olivo
I have never seen this many 1 star reviews anywhere. It’s for a reason. The pharmacy staff act like you are inconveniencing them, that is when the pharmacy is actually open. They have the most inconvenient hours and close whenever they feel like it. I need a prescription and apparently they are ‘temporarily closed’ - for a week. Extremely poorly run, please do not use this location.
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September 2022 by KHD Az
There is no zero to rate this place , its worst stuff I seen for long times , as Walgreens Co. you have to train the stuff about customer service before you hire the them out and let them annoying people for small things . Also you see the Rate for this branch why don’t take any further action , for long times ago same bad attitudes there .
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September 2022 by Julia F.
THE WORST PHARMACY! The entire staff are beyond rude and the hours are ridiculously inconvenient for the average person. I can write many many unpleasant interactions with the staff but I'm spending too much time even writing this. I took my prescriptions to CVS.
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September 2022 by Renee M.
I don't recommend this pharmacy. The pharmacy staff is very rude and not helpful at all. The pharmacist needs to find a new profession. She has no compassion with a terrible attitude. If you want to be treated with knowledge and respect get you prescriptions filled at Norwalk Pharmacy. They deliver and always kind
