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March 2024 by Carolina Cuevas
Walked in with my mom and clearly the people working there do not want to be there RUDE and ratchet in front of kids I had one lady yell at me say I give what I get excuse me you work for the government why u so mad get better workers I will never return back fire that lady rude disgusting lady in the front that’s who you want to represent The US postal service like you don’t get to pick and choose who you want to be nice to DO YOUR JOB. She lucky I didn’t get get her name would of loved to blast her rude self
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February 2024 by melon celon
They make you wait almost two hours in line even though you have an appointment and the I don’t know the woman’s name at the front but she is black, she is so disrespectful and has an attitude. She refused service to me because she was supposedly on break, which wasn’t even true because she attended another customer not even 5 minutes later. As soon as she opens her mouth she automatically has a rude attitude for no reason.
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February 2024 by Paulie Dee
They frequently close the Lobby earlier than is posted on the front door, making it difficult for people with PO Boxes to get their mail.
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January 2024 by Aliaksandr Lazouski
Very slow service
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December 2023 by Just Me
One of the female clerks lacks manners toward customers. Hopefully she gets training to correct that.
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December 2023 by Deirdre E
Wow! Went to the Post Office on Washington St. Ask the women a question. She was very rude and dismissive. My awesome mailman suggested I go there with my Inquiry. When I told her my mailman suggested I go there, she said he doesn’t know anything. She just walked away. My thought are, if you don’t like your job quit. Or better yet maybe you guys should stick her in the back sorting mail. Because she’s unfit to deal with the public.
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December 2023 by Jennifer Forde
Words Can’t Express How Arrogant, Unprofessional, Unpredictable Every Employee Has Demonstrated In Each Of My Visits At The Norwalk CT Location. This Is Very Disappointing. I No Longer Use USPS. I’d Rather Pay Extra Down At FedEx Or UPS. I Would Pay Any Amount For Impeccable Service. Lost For Words!
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October 2023 by Lurlin Burrows
I don't know what's wrong with these people at this south norwalk branch post office but I'm not gonna keep going back and forth with them I've called the 800 number for USPS numerous times about my mail from my previous address and all I have been getting is the run around I've have been told since sometime around September is oh I'll be receiving a bundle of mail and have not received anything yet when the mail carriers come back to the post office from delivering that mail they need to an inspection of them MAIL BAGS Once they come back at the end of the day and let's not forget about the young ladies behavior at the front end when you come in very very poor customer service skills are some what unwelcoming when i have gone in there to inquire about me not receiving any of my mail the play d*** and clueless like they don't know what I'm talking about and they pretend like they're going in the back to check to see if I have any mail on hold when they know damn well they're probably stealing people's mail like I said them mail bags need to be inspected at the end of the day. And what's the whole point of getting the supervisor to come to the front if you were unable to assist me why would you go and get the supervisor she's just as clueless as you are about how to rectify the problem
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October 2023 by tom redway
Worst post office ever, they’re so lazy and the doors are never open at 6am to check ur PO, what do you expect from a federal building…. Clowns…..
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July 2023 by GJ J
Don't even bother getting your passport here.. I had an appointment for 10 15 am and I had to wait almost 2 hours in line.. What was the point of making an appointment online....In addition the black women with glasses in the front was the rudest person I have ever dealt with. I wanted to just ask where to wait for the passports and she was just the worst !!!! The only reason I'm saying she is black is because I don't know her name.. I want people to be aware of this women. She is rude, nasty, and should be fired treating customers the way she does.
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July 2023 by Miguel Frasconi
I have been going to the South Norwalk, CT, Post Office for almost 60 years and always had a pleasant experience, until about 6 months ago. There is now one new woman there who, frankly, seems somewhat mentally unstable. On more than one occasion she has raised her voice and reprimanded me for simply asking a question. She is defensive, rude, disrespectful, and delusional. That old building holds a lot of good memories for me but I will never be stepping foot in there again. Awful!!
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July 2023 by David Murillo
Very Rude and disrespectful. Ive lost my mail 7 times this month. one of them was a credit card. I've contacted the credit card company about my credit card. they said they shipped it out 2 weeks ago and its been 4 weeks. I went to the post office to get my credit card. and they were very rude and unkind. worst east coast Post office I've been to so far. what a shame.
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June 2023 by K E
DO NOT EVEN ATTEMPT TO GET YOUR PASSPORT DONE HERE. My mother showed up for her appointment last week, no one available to take the picture. Today, my wife and I took off work, hired babysitter for older child, kept our infant awake through nap time... showed up 15 minutes early to our appointment and were told the passport person was on lunch break. Waited an hour and he never came back. While we waited, another person showed up who had an appointment 15 minutes after ours... she said this was the FOURTH time she had made an appointment and come to be told the passport person is not available. Staff is rude and have no interest in helping you. Asked supervisor for her contact information and she left and never came back. When I got home, I called and asked for a supervisor and they left me on hold for an hour before I hung up. Location should be shut down and everyone fired and bared from government employment.
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May 2023 by Chaz Watkins
Rude and disrespectful had enough of them lying saying that they come in the building to put the mail in box tall Spanish guy went to one building and left didn’t come in my building to deliver the mail always lying saying that he came in the building and never did had mail today and never dropped it off live at 49 Meadow street bldg 3 apt35 hire somebody that knows how to count have a nasty attitude think about what’s the bag of mail this is same incident that happened before came up the hill and left
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May 2023 by Yesenia Sanchez
USPS WASHINTON STREET NORWALK This is the worse service ever they made us wasted our time , this guy Michael must have a better training for this service
