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August 2023 by D G
The worst service, always rude. I understand that you don't like your job but if you don't know how to serve the public then... quit your job
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July 2023 by KCA
Thank you Krizzia for taking your time to fill out the application and getting our passports renewed. You were very helpful and made it a breeze. You’re an asset to the US Postal office !! AAAAA+
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July 2023 by Momo 79
Thank you Krizzia for taking your time to fill out the application and getting our passports renewed. You were very helpful and made it a breeze. You’re an asset to the US Postal office !! AAAAA+
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March 2023 by Usman Ali Syed
AVOID AVOID AVOID, if possible. Passport service is the WORST.
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February 2023 by Michael Xu
9/10 times there’s a long line and one person working the line.. they really need a drop off box/self-service kiosk
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February 2023 by Carlo Mendez
They like to cancel passport appointments the day of your appointment.
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January 2023 by Jacques Martel
The passport service seems to always be unavailable even when you have an appointment. Very unprofessional
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December 2022 by Tom Luke
Only one person covers the front at any time… slow is the goal here. Literally 4 other workers are in the back and 10 people in line.Spend the time to go to Wilton or Westport
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December 2022 by Cattleya05 Red
The best customer service from Victor today. He was personable and kind and I really appreciated his help. Many thanks!
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October 2022 by Martha L.
Supposed to open at 9am but employees not open until almost 9:20am. Having no consideration for people time. Manager absolutely no help in the customer service. They talk all morning instead of being ready to provide service on time.
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October 2022 by Yuki Ikeda
Honestly besides the one older lady at the window everyone else there is rude and clearly unhappy with their lives. The rudest people and everything and I mean EVERYTHING is a nuisance to them. I only come here when I absolutely have to.
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August 2022 by Jackie Johnson
Nasty Nasty Nasty! Went to the the line and was told to wait because the older man doing passports was helping someone else. I already put in an appointment for that time slot. I waited an hour and then came back and he was still helping the couple in front of me. Then a older woman that looked like she came out from the black lagoon took the older guy on break
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April 2022 by Vanessa Gar
Friendly window service. Knowledgeable! Avoid peak times at this location. Clean!
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April 2022 by Racquel W
In a race between the snail, the tortoise and this USPS location the snail would win every time (maybe the tortoise on a nice day). This has got to be the slowest USPS in the world! If I waited any longer I’d mistaken it to be a DMV office at the wait this location provides. So far I’ve seen several people leave the line out of frustration of services. If possible avoid at all costs unless you have nothing to do for the rest of the day don’t waste your time
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May 2021 by Frank Fazio (VishnaMa)
Based on many of the previous reviews I was expecting a third world dump with possible illegals or at most part-time people working there with Visas. Very pleasantly surprised. I got there at 9:26, 4 minutes before opening and I was the 9th person on line. THREE windows opened promptly at 9:30 and another one further down the line for Special Services. I was called to my window at 9:34 !!!!!!! The clerk "Barbara" had a constant smile as I was there to pick up a small parcel that required a signature. She returned with it in a MINUTE, verified my credentials and signature, wished me a "Happy New Year" and NEVER stopped smiling!!! I left at 9:38! What a GEM! While on line during my short "4 minute wait", I noticed similar "facial expressions" from the other window folks too. I cannot dispute the other reviewers but for me this jernt is OUTSTANDING.
