Sunoco Ultra Service Center

Most Recent Comments

• December 2022 by Martin S.
  I took my sons car there when 3 other places in Norwalk didn't want to deal with it. Bobby diagnosed the problem and provided an estimate for repair. It was a very big job he he completed with with full satisfaction and honesty. Will be going back for my car fixes from now on. A+++
• September 2022 by Mike shabazz
  Do not take your car to this shop! They are ridiculously overpriced and do not know how to run a business, it’s no wonder why they are never busy. My car was supposed to be picked up Saturday, the job wasn’t completed and told me I could pick it up first thing Monday morning, I called them 3 times throughout the day and was told 20 min before close to come get the car, they misquoted me TWICE and asked for an additional $200 at pick up because the lady at the counter doesn’t know how to quote pricing and when confronted with the error she caused, walked away from me because she was “busy” even tho the shop had closed at this point. I will never take any vehicle of mine to this shop, worst service I have ever experienced. They need to remove the lady who works there because she can’t handle something as simple as quoting correct pricing and gets an attitude when confronted with her mistakes
• August 2021 by Jaleesa Haddaway
  They're great. They help out when my transmission left on the highway and got my car towed to Brooklyn for me.
• May 2021 by Tyler
  Do NOT get towed here. WILL get ripped off!
• December 2019 by Jennifer Ann Brown
  Very grateful for an honest assessment of the problem and prompt repair for a low price. I have a 2001 Subaru and have brought it to many garages over the years. This is a shop I would go back to and recommend.
• September 2019 by Kevin Britton
  Great service and very polite staff. The work on my car was done very efficiently and at a reasonable price.
• July 2019 by Valerie Johnson
  Towing service is the WORST. Do not get your car towed here, request another tow company. Poor customer service, hours of operations suck, they do not return phones more less pick up when you are calling. Gas station employees are useless. I am going to report their business practices to BBB. I will continue to follow up with BBB to make sure my complaint is filed and documented. City of Norwalk you need to drop them as a tow contractor and deal with honest tow companies - obvious racket going on at this establishment.
• March 2019 by Carmen
  First time visit, for synthetic oil change Excellent service! Thank you for your help Fernando and the staff.
• February 2019 by John Curley
  Pulled into the station to acquire some information. Before I could say anything guy at counter with beat up teeth barks “mechanic aint here so can't help.” Spoke with the manager and he's just as incompetent and a complete l***** Btw it's 2019 not 2018 mr “manager”
• February 2019 by TYRON BULLOCK
  Very knowledgeable staff
• November 2018 by Douglas H.
  Yuch. Car smelled like cigarette smoke when I got it back. I don't smoke. Also, I thought price was high.
• September 2018 by Michael Moon
  I broke down and was towed by their Intune, being absolutely frustrated with mechanic issue and repair shops I was convinced they were the place Id be well taken care of and they assured me they were AAA approved. BE AWARE THEY ARE NOT AAA APPROVED! $1500for a tune up and my van still shake rattles and smokes. I was told my van runs good and it ran and continues to run poorly. I had bring it to someone else who actually could perform the work that this Sunoco place did.
• May 2018 by CD P
  I can't review how their work is because I went there three times in the past 6 months for their low cost oil change that they advertise and all three times they said, “Sorry we can't do an oil change today”. On all 3 occasions they had open bays. Shame on me for even trying a third time.
• March 2018 by Alexandra C.
  I had zero issues here, but I only stopped for gas. The price was high at $2.73/gallon, but it is located off of the highway so I wasn't expecting to find a bargain. The pumps worked and I paid by credit card so I didn't interact with any employees. It was busy and on a main road, a safe place to stop for gas in the area.
• December 2017 by Patricia Greenwald
  If you car needs work, or you need a tow ask for Billy