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December 2023 by Erin Caiati
The older woman who seems to run things is shockingly rude. Would never go back for that reason alone. Too bad …because she is training a lot of young girls.I hope they do not follow her example.
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January 2023 by Leslie Kumar Posmentier
Great color! Worked with Olivia and she's wonderful - everyone there seems lovely.
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April 2022 by Kelly Antonacci
The staff at Sono academy is wonderful. I have been going for years and now bring my 5 year old daughter, who was very nervous about her first cut and they were fantastic with her. I always have a great experience.
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October 2021 by Josie Fraioli
I have been going to the academy for many many years I've never had a bad experience my hair is so hard to handle extremely dry broken and frizzy. Every time I visit the academy I walk in with a frown and leave with the biggest smile on my face! It's always a great experience so much fun very relaxing there's not enough good I could say about my experiences there!! The educators are top-notch! I especially like Cy who is so professional yet down to earth and fun! I go in the salon looking like a knotted French poodle and come out looking and feeling beautiful!!
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October 2021 by Josie Fraioli
I've been going to Sono academy for years and years always a phenomenal experience. I've loved all the educators but my very favorite is Cy He works magic
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October 2021 by Cynthia C.
First timer here! And I couldn't be any happier. The staff are so friendly and nice. You can really tell the students care and are eager to learn. I was so nervous walking in because I hate getting hair cuts but everything was so great and a great price too! First time I walked out of a salon and actually liked my hair cut. Client for life!
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January 2021 by Anna K.
It's so strange, but their students do far better job cutting my hair than hair salons. Great service. Thank you.
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August 2020 by Patricia Costa
I get my haircut 3-4 times per year here. Great prices and students are always nice to deal with. But the instructors could be more professional. When I walked in exactly on time for my haircut this morning I was greated by a lovely lady at the front desk to check in. My stylist was not there waiting for me as soon as I walked in which was not a problem for me at all. But I was quickly made aware that it was by the instructor. As he walked toward the back of the salon, with a loud voice for all to hear, lectured the student in a demeaning way..saying that she wasn't prepared and how she should have been, etc. I think the manner in which he called for her was unprofessional and uncalled for. He could have nicely walked to find her and let her know his thoughts privately. This would have been more respectful. During the haircut he was pleasant and I had a great experience with my stylist. I will return but I do not agree with the unprofessionalism salons/salon schools tend to have. If this occurs again I will no longer support. Other than that the salon was clean and I have no other complaints!
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January 2020 by Robert Wittstock
D went in and they RUINED her hair. don't go! bleach everywhere all gone wrong. can't even do a haircut correctly either
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November 2019 by Jennifer Nolos
Just got a haircut today. Maddie was super nice and energetic really easy to talk to.! Her instructor is also nice and had teachable moments that not only benefited the students but myself as well. Absolutely loved the atmosphere, service, and professionalism. Thank you!
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November 2019 by Charmaine Pequeno
Just got my haircut here for the first time and I’ll never go to another salon! Julia and the staff are amazing, attentive and went the extra mile to make sure I was satisfied. I usually dread going to the salon but had the best experience here. Highly recommend - great prices and great service.
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November 2019 by Michelle Silva
Update: went the next day and the teacher fixed my hair.
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September 2019 by Joyce Quinlan
Lovely atmosphere, clean fast service . Sirenia was supervised but did not need to be . Nice hair cut , I will go back !
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July 2019 by Izzy N.
It's taken me a while to write this review, however I know it needs to be put out there. I made an appointment here and I was planning on getting a full head of highlights and a blowout. I loved that students got the experience and I didn't have to pay the high price tag. When I got there, a student who was pretty rude was evaluating and asking what I wanted. Then an adult or supervisor rather, came over and was looking at my hair. They said they would be right back and then they brought A THIRD person. The student stylist walked away without saying anything and one of the adults said "don't freak out but we think you have lice". I said, what? And they said yes, we can't service your hair today and you should go see someone ASAP. I was FLIPPING out. I have curly hair and I blow dry it often, so I would think I noticed. Well, I called The Lice Lady in tarrytown who has helped my sister before, and she could see me right away. I drove from NORWALK to Tarrytown because they told me they thought I had lice. The PROFESSIONAL lice lady told me that there was a trace of absolutely nothing and not even dandruff, maybe some product but that's it. I called SoNo and explained to them what happened and they didn't even apologize or offer me a discount to come in another day. I took the WHOLE day off of work and never even got an apology from the salon for wasting my time and day. I understand the students are learning but if you're going to be running a salon, you need to have professionals overseeing who aren't saying clients have lice at the first sight of a white dot. Ridiculous. I will never go back here, not because of the mistake but because of how they handled it.
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June 2019 by Taylor B.
I went here for my wedding hair. After being quoted $600 for someone to do my hair (only the bride's hair), I decided to go to SoNo Beauty Academy since my wedding was just a casual backyard party. Only $28 for party hair was too good to pass up. I made an appointment for myself, sister, best friend, and mother/sister-in-law. Of the 5 of us, 3 were very happy with our hair, and 2 had to make adjustments themselves when they got home. I had Sally and was very happy with how full and bridal she made my hair look without making me look like a stranger. It held tight the whole night and looks great in all the photos. Two others in my group were also happy with how their hair came out. Two people in my group were unhappy with their hair. One clearly told her hair dresser that she did not want curls from a curling iron and instead ended up with "Shirley Temple" curls from a curling iron. Another in our group had her hair dresser leave in the middle of the appointment to pay her parking, and then start working on another client's hair when she returned without any explanation. It took much longer for her to have her hair done because of these distractions, and she ended up having to fix some of her hair when we got back. Overall I think it depends on which student you have do your hair. I would give my hair a 5, but others in my group were not happy so I gave a 3 overall. It can be hit or miss depending on the professionalism of the student. I am happy with how it came out, and the 2 that were unhappy with their hair were able to make adjustments themselves and resolve the issues they didn't like.