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December 2023 by Fred Miranda
Great store. Best customer service in Norwalk. Clean and organized.
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December 2023 by alex carmona
Okay so I am not the big shopper in my household but I came here for this boars head honey turkey everyone is talking about sliced thin. Here is the one thing about me everyone known I tell the truth, I work hard for my little family and friends, and after a long day I want quality services and respect . I approach the deli and wait my turn , I finally get my turn and the deli guy tells me I can’t go it’s not my number. We try again this time my new Jordan ones are stepping on sticky stuff on the floor and now they are sticky with mystery substance. I get my boars head and I am walking around the entire store sticking to the floor and nobody can help. Lines are long so I go to the self checkout which lacks basic human connection. The person “watching us” I believe the name reads as Thelma doesn’t even say hello, good day , and doesn’t even watch what I scan. Of course no good bye or season greetings on my way out. I will stick with local Darien Whole Foods for the quality hot food bar. Come here if you want to get treated like a human centipede with no family.
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December 2023 by Carl B.
I enjoy the ShopRite experience. Always plenty of clean carts to use. I am able to shop while my pharmacy order is being filled. Pharmacy is friendly and efficient. All lines move faster than neighboring markets. The self check out line is convenient and simple. There's always help nearby if you need it. Prices are reasonable. Food is fresh and clean. I love their deli set up options. Wait in line for a fresh cut, get a number to be served, or select from the pre cut fridge. The end of day bread carts are almost as popular as the hot food buffet. I prefer the cold food and warm up at home. Parking can be dicey, but be patient and creative.
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October 2023 by Deirdre E
Last night I placed an order online for pickup. That’s how I shop these days. Still pandemic programmed. ? so, something happened with the portal. My items remain in the cart, but I was sent a summary via email and text confirming the order. It was really weird.! I have 78 previous orders and this was different. So, I called ShopRite this morning, Spoke with Christine in the shop at home dept. She was very rude and dismissive. I called the store manager, he was very apologetic and put me in touch with the manager of the shop at home dept. Magali, she was Totally professional caring and concerned. She’s an example of what customer service should be. As for Christine, ShopRite you almost lost a customer. She should be retrained. Her behavior was totally unnecessary. Thanks you, Magali…?????
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October 2023 by Jim Bellantoni
I picked up some cold cuts from the pre-packaged case today (Oct.1, 2023). When I got home, the pepperoni did not look right or smell, right. I looked at the date which said sell by September 24.I drove back to the store with my receipt and the package and showed the manager. He said “yeah that’s old, take it over to customer service.”“For?”“ To get your money back”You sold me over a week past the date I had to go all the way home and back and that’s all you’re going to do? It’s OK if you say yes I just want to be clear..”Answer: “yeah” And he turned away.Technically, he’s not really obligated to do anything else but Something offered or “let me go grab you a fresh one “or something to say “I apologize for the inconvenience would’ve been nice”I’m not sure if that kind of thing matters to whoever reads this or not but… So much for the local “family” and community image.
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September 2023 by Lurlin Burrows
Yes I would like to say this every time my son and I go to shoprite to get groceries the managers immediately stop what they are doing and come over to the self check out area watch me as I ring out my items and deliberately watch me as if I'm trying to steal groceries and know they will other associates to watch me until I leave out of the store now I would like to know why is this happening because I feel that is a very uncomfortable feeling that you should have your associates watch me and follow me all around the grocery store while I'm shopping its extremely disrespectful and embarrassing thing to do and I'm the only shopper that gets treated like this and they're other shoppers that need immediate attention at self checkout but they get it because the managers are to busy Watching me ring out my items to help other customers i have just this to say if customers like don't shop in shoprite then your employees don't get paid it is just sooooo sooooo sad how you instruct your younger managers to follow me all around the store, again it is very creepy and uncomfortable to be followed around the establishment while I'm shopping
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September 2023 by Robert B.
Excellent. First time ordered online for pickup. 2 minutes after I notified Shoprite I was there, groceries arrived and accurate.Bravo Shoprite
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August 2023 by Max Montenegro
I will never shop here again. 3 separate occasions where I buy food and it’s not only expired but filled with mold. I went to complain to try and get a refund and they said they don’t sell expired food. No refund. How does this happen to me on 3 separate occasions. If you shop here thread lightly I wasn’t the only person that complained about this.
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July 2023 by Reginald “Jonesin'” Jones
The Cingari family certainly know how to take care of their community. God Speed.
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July 2023 by Jane S.
My wife and I were at the ShopRite store yesterday (07/09/2023). We spent approximately $250.00. I bought a delicious soup, Carribbean chicken jerk. We'll, today (07/10/2023) I decided to heat it up and eat it for lunch. While eating the soup, noticed and felt small tiny chicken bones in the soup. So, be extra careful when you buy soup there.
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June 2023 by Jennifer Covello
I recently utilized Shop-Rite's catering services and all I can say is "WOW!" The food was delicious, the presentation was beautiful and the prices were within my budget. I will definitely be calling them for all of my future parties! Great job! Thanks for helping to make a special occasion even more special!
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June 2023 by shaunda gaskin
The young man at the deli was extremely rude. Very poor attitude.The young cashiers were not professional. Not paying attention and talking about personal business. Not appropriate. Unfortunate, because I like shopping at shop rite.
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May 2023 by John J
This store has a huge selection of some of the freshest produce around. I have to drive quite a bit farther to get here, but it's usually worth the trip. There are plenty of workers restocking the shelves early on the weekends so products are ready. They have great sales and the coupons are easy to load on their website. Their own "Bowl and Basket" brand saves me money but is very high quality. They have several checkout lanes open and the cahiers are fast and pleasant. Often they have people bagging groceries as well which makes things go much faster. I love that they don't rely on so much self-checkout lanes!I also love Shoprite because you can get your receipt emailed to you. If you have ever an issue with a product, you can email customer service and they will make it right without having to go in person. Thanks!
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April 2023 by Barbara Ann
They're having their grand re-opening after remodeling the inside, outside, AND repaving the parking lot. Place looks great! Super clean!
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April 2023 by Ed Jones
First-time shopping here. Extremely clean and we'll laid out. Prices look pretty good. Am planning on returning.