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April 2024 by Bill Bidell
Randy had a lot of patience with us and gave us great advice about the best sectional that will fit our needs- we had an excellent experience at Raymour!
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April 2024 by Sophia Fredo
There's a reason that the past 2 mattresses I've bought have been from R&F. Their customer support and store experience are unparalleled! I had the pleasure of working with Kelly. She went out of her way and waited 30 minutes to get an answer on a specific mattress I wanted, calling various departments. She had another guest waiting but she treated me like the only customer in the store. Kelly, I'll see you for mattress #4 :)
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April 2024 by Vito Palermo
We were greeted at the door, and shone the product we were interested in, it was quickly written up, and we were given the delivery date we wanted. The salesman was great!
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April 2024 by blanche rauch
Want to mention Siobhan Regan and Antoine for their help in choosing a suitable sofa for my needs, as well as a coffee tableBoth were a pleasure to work with
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April 2024 by Adalis Marrero
I asked for an assembled rocking chair and I got a disassembled rocking chair.
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April 2024 by barbara read
Raymour & Flanigan provides the best customer service. The quality is great, communication is wonderful and the entire experience is so superior to any other furniture company. Thank you @ricardo in Stratford pickup! So easy so great!
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April 2024 by Anoush Givelekian
I had a very pleasant experience at the R & F in Norwalk. The staff was knowledgable and friendly. I did not feel pressured at all. I left with a new bed and mattress that will be delivered in 3 days!
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April 2024 by Jose Restrepo
Excellent customer service
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April 2024 by Matthew Mandelbaum
Kelly in Norwalk is an exceptional sales person. The process was easy and informative and we bought some high-quality furniture.
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April 2024 by Elliot Wigder
Excellent sales associate helped us through our purchase needs and was able to expedite our delivery. Wide selection allowed us to find exactly what we were looking for. Overall, an excellent experience !
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April 2024 by Theresa Maurice
Very pleasant experience with Tatiana helping me. She was very patient, not trying to go "overboard" to make a sale, which I really appreciated. Bought a few pieces of furniture and would definitely shop here again - with her!
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April 2024 by Joe Sayers
Overall not terrible. I was at the store 2 times with the second visit exceeding better than the first. The first visit , the salesperson followed me around and I have the feeling of being stalked. Very uncomfortable and almost made me not want to come back. However the second time in was a bit better as I knew what I wanted to needed the person faster. Wish they would let the customer shop without the pressure of being followed and constantly being pounced on .
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March 2024 by Sally ST
Cheerful, competent, and no pressure to purchase from David F. I found what I wanted in a dresser and mentioned I had no idea how to fit a queen bed into a teeny guest room. He came up with the perfect solution. Very pleasant experience buying what I needed. Thank you!
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March 2024 by Marisa Ogden
While i haven't received the furniture yet, the online customer assistance was amazing.
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March 2024 by Christopher Hagen
What a great job form start to finish. Would totally recommend R&F.