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December 2023 by Nahum Kedem
Very roomy, extremely clean self storage facility. The manager Krystina was so friendly and accommodating.Everything equal, for that reason alone, I highly recommend this place hands down.
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December 2023 by Elio Zarate
Thank you Krystina for your help with my renta and tour of building. Very nice storage and clean
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November 2023 by Steve Fuertes
Would recommend! The spaces look very clean and new, well lit and climate control is a plus. The units are in a building in a very convenient location, secure gates and easy to load in and out. Krystina was super helpful today as we got our unit, getting us registered for billing and organized so we could move our things in. Restrooms and water fountains inside as well. Thanks!
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November 2023 by Daniella Palazzolo
Thank you krystina for your amazing help with my rental showing me around and how to utilize the app. Very clean facility and nice location
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November 2023 by Rosa Contreras
Thank you Kristina for your help very nice manger. you know your stuff. Building is very clean and nice location
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September 2023 by JaQui Spencer
Richard, I genuinely appreciate the level of care and support you provided me throughout my entire storage process. Your kindness and professionalism made what could have been a stressful situation into a smooth and pleasant experience. Your dedication to your work sets a remarkable example for others. Thank you !
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September 2023 by douglas wieser
From the moment I walked into the office, Angela was top rate and could not be more accommodating. She gave me a thorough review and tour of the facility and was able to give me great suggestions/ recommendations with space sizes based on my needs. A true professional thru and thru! Def made my choice easy to go with public storage.
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September 2023 by Mitch Oconnell
Great location, nice size units and pricing beats the competition. Kristin was especially helpful jumping units from smaller to larger after some consideration on my end. thanks!
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August 2023 by Nicolas Ray
Super convenient location, 13 minute drive from Greenwich, situated between Norwalk and Darien, CT. Easy parking and easy access. Download the app to open the doors. The place is super clean and well lit, very safe and secure. Customer service is exceptional.
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August 2023 by Carrie Elizabeth
Terrible customer service and no technical support! I reserved a unit (already had an account from a unit at a different location). Apparently Public Storage did some system updates, and my account got mysteriously deleted. I created a new account, but it still wouldn’t let me in. I used the chat function online multiple times, and both times they said they were experiencing issues, and directed me to call the customer support number. After following the exact phone prompts they told me to use, I could find NO WAY to open a tech support ticket or even speak with a real human!! Meanwhile, I can’t even complete check-in to get into my storage unit, which if you want the online only deals you have to do it through your online account. The district manager at this office said they couldn’t do anything for me, and just told me to create an account under someone else’s name. I spent hours trying to deal with this, and everyone I spoke to sent me to someone else who could apparently help, and no one actually did anything. Seems like this place is a fine choice if nothing goes wrong, but if you have any issues and need support it’s a nightmare. I found more affordable storage elsewhere, and will not be coming back.
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July 2023 by magda chociej
I’m only giving two stars instead of 5 because its sooo hard to wheel the moving cart from your car through the double doors! The steep is too high and so unnecessary. I loaded all the heavy stuff onto the cart and tried to go inside and simply couldn’t! I was not able to lift the cart. Someone needs to put a tiny little ramp to get rid of that steep!
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June 2023 by mariah thellot
I had an amazing experience with Public Storage. Krystina was extremely helpful as well as very professional ! She made it very easy for me & was very clear with the transition I had to make. Definitely would recommend working with her !!!!
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June 2023 by Julie Bollenbach
My report is for Angela. This is my first time using Public Storage. My experience is beyond my expectation, the manager was so accommodating, efficient and courteous. I would definitely recommend this location without a doubt! Thank you !!!
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May 2023 by Jacib Bourbe
I love this Public Storage location since they’ve first opened. It’s an easy commute and they customer service is great. They girls at the front are amazing and always there if something needs to be fixed, cleaned, etc. I already recommended all my close friends to choose this location.
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May 2023 by Tyron Bullock
Very clean appearance inside and out. Staff is kind, welcoming, and knowledgeable on storage options and what is offered by public storage. Krystina is awesome always helpful with any situation regarding public storage.
