Mutual Security Credit Union is highly praised by members for its friendly and knowledgeable staff, especially at the Norwalk branch, which is considered the best location. Customers appreciate the responsive team that makes them feel at ease during their banking and mortgage processes. One member highlighted the excellent service of a mortgage officer who was organized, informative, and attentive throughout the home-buying journey. Long-term members emphasize the credit union's loyalty and great service over the years, preferring it over traditional banks. Overall, Mutual Security Credit Union is seen as a trusted, responsive, and supportive financial institution that provides smooth experiences for banking, loans, and mortgage needs.
Great location in Norwalk! Very friendly and helpful staff.
June 2024
Norwalk is by farrrrrr the best branch in the company. Lilian is an amazing leader who is seamlessly guiding her team through a tough transition. The whole Norwalk staff has an amazing demeanor towards their customers.
June 2024
The staff in the Norwalk location is great. I brought my brother in to open an account and everyone was super friendly and knowledgeable. Thanks Norwalk!
