“This bank is so efficient and the staff is courteous and helpful! This is the best bank in the state and everyone should bank locally in Fairfield County Bank, specially Rowayton branch!!”
8:30AM - 4:30PM
37 North Ave, Norwalk“I had the pleasure of meeting someone by the name of Alex Cely. Mr. Cely was very patient with me and went through all the information with me and answered all my questions. He made sure that I understood everything that I was signing. You are very lucky to have someone like him on your team. He is professional and very knowledgeable. He made me feel comfortable with my transaction.Thanks,”
“I have nothing but praise for the folks at First County Bank. Courteous and professional is an understatement. This Bank is the best as is Teller Tanya Falconi. She helped me setup ID'S for my 5 grandchildren. Always a smile, always a hello, and always have a nice day. The Best!”
8:30AM - 4PM
660 Main Ave, Norwalk“We cannot say enough positive things about our customer experience with Sheila and First County Bank. For the 8 years we have been working with them, Sheila has been welcoming, professional and available to assist us every time we walk through the door or call. They care about their community and are sincerely interested in our agency and finding the best solution for our needs. I highly recommend First County Bank, Sheila, and her Main Avenue team!Kim Carter, Development OfficerKeystone House, Inc.”
“Our family loves this bank, especially our friends at Cranbury Branch. I was doing a transaction with David, and instead of asking me to tell him my info out loud, he handed me a piece of paper and asked me to write it down….fantastic customer service!!!”
“I have been living overseas for 7-8 years and I have been working with the team at the Rowayton DRB branch. They have always been extremely helpful and supportive even though our banking relationship is much smaller. Very happy.”
“Just a great local bank. The staff is so friendly and always eagar to help. They have a financial advisor on site, ATM, Coin Machine. Safe Deposit Boxes as well as a drive thru. The hours are convenient especially Saturday hours. Plenty of parking in a shopping center. Super convenient!!!I love supporting a local business.”
“Have always had quick courteous serviceA member of the Credit Union since 1975I'm sure it's only temporary and the staff must be freezing at times but I kind of like the walk up window Offering home, auto, and personal loans, CD's and much more.Also sells postage.”
9AM - 3:30PM
500 West Ave, Norwalk“Hi... The website is great to access.I don't have no problem.I need to check my balance. And your customer service is great.I don't want to anyone and I and i'm being out right away. Thank you for your great customer service”
9AM - 4PM
79 New Canaan Ave, Norwalk“Been doing business with Key Bank since I started my company 10+ years ago. At the time they were first Niagara. They were the only bank to give me a chance.In that time I’ve built a very lucrative business. The only issues I’ve had with Key Bank have been with online banking. Once in a while you get someone who doesn’t seem to care so much but the tellers are great here in Norwalk. Some people just need to realize that not everybody has a perfect day, every day and you just might be meeting them on a bad one. Give folks the benefit of the doubt. It’ll make everybody’s day better.”
“Raquel is the first citi bank teller in my 7 years of banking with citi bank who treated me with dignity, kindness and professionalism for the entire transaction process. I am in awe by her customer service and wish I lived closer to this branch, so that I could have access to this kind of customer service! Thank you Raquel!”
8:30AM - 5PM
380 Main Ave, Norwalk“Imran was an amazing customer service person! He went above and beyond to help me out. His approach was spot on, and his service was absolutely perfect. Imran really made a difference in my experience, and I can't thank him enough for all the assistance he provided. He's definitely someone you can rely on when it comes to customer service. Big shoutout to Imran for being so awesome! ??”
“Been banking here since 2016 , such an easy going and welcoming branch. I always feel comfortable coming in and asking for help. Corey, the manager, gave me such insightful info on just a basic transaction and was very easy to talk to! Would recommend!”
“Been a member for fifty (50) years!! Can’t begin to tell you how great they have been to me and my family! Banks are not even on my wish list! CREDIT UNION, CREDIT UNION, CREDIT UNION!!!!!!!!!”
“Pleasant experience, the line moved quickly and my transaction was easier than expected. The plexiglass barriers make it really difficult to hear the teller but they repeated everything for me and I'm glad there are still COVID precautions here. I went on a Friday afternoon and everyone was in a good mood. I feel safe at this location.”
“This is my wife's bank but we used it together to complete wire transfers for a house closing. The employees are polite, professional and very helpful. We didn't have to wait to long for someone to help us with the wire transfer and they got it done relatively quickly. I would recommend this Bank of America to anyone and giving it five out of five stars.”
“Tanjina was very courteous, respectful & overall professional!Al my bank inquiries were handled with ease.I was greeted as soon as I walked in.The customer service here is the best I’ve ever received at any Chase bank.Highly recommend this Chase bank!Ps. The only cons to this location is parking & finding the branch is hidden; thus it’s a hidden gem.”
“Briefly stopped to get some information on what they have to offer, and was greeted right away which was wonderful.The director of the branch, I believe her name was Sabrina was amazing, super friendly, extremely knowledgeable, and very professional. I came in years ago and remember having a not so nice experience so I'm glad to see that they have really evolved management!”
“My son and I were trying to purchase a Subaru in Norwalk last Saturday and needed a certified check. However, by the time we got to this Wells Fargo, it was 1:02 p.m., two minutes after the bank closed. Incredibly, after we knocked on the window, the manager, Love Malhotra, allowed us to come inside and get the check. Such incredible service and Mr. Mahlotra literally saved the day. He's the best!!!”
“Today I visited this branch.Very Quick & Amazing Service from Mrs. Griselda saravia. & Front Desk staffSo happy to meet again.Appreciate your Great Service.keep it up.Thanks ?”
“Yamina was incredible. From the start to the end of the entire process she was there at every step. Her customer service is far beyond any other bank.....and branch. I specifically make sure to visit her branch. She greets me by name and genuinely cares. It's hard to find customer service like hers. I have recommended her to all my family and friends. If she ever leaves to another bank, she is taking me and my family with her. Thank you!”