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June 2024 by Monika Smith
The norwalk store has more high end name brands versa other locations. Staff is extremely friendly and helpful. Their loss prevention teams are poor and tend to watch the wrong clientele and make themselves apparent.. I noticed them following people and never even attempted to pass off to Co worker so they weren't obvious. I heard the individuals saying who they were following and their clothing as did the person they were following who then proceeded to leave all their items which they were going to purchase right there in a cart and cried on the phone to whomever they were chatting with saying how offended they felt and uncomfortable they felt about being followed around and now they knew why and felt signal out for the race
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April 2024 by Apauline Desir
I bought 2 pair of curtains on sale for $49 at a different Marshals. I took my daughter to an appointment near the store and i decided to return the curtains there. When I got there, the cashier asked me where I bought them, I said to her the name Marshals is on it why are asking me, and I also asked her since when Marshals asks these kind of questions, I have been buying at Marshals, TJ Maxx, and Home Goods since I was 19 years old and now I am in my mid fifties, so I know the policies. She told me that I wasn’t going to get my money back, I said to her I bought it cash, I want my cash back, not a gift card. She sent for the curtains, they found a similar one that was 19.99 a pair. I had an issue with that because the 2 pairs cost me $49 and if she was using the 19.99 ones, the refund would have been $40 instead of $49, then I would lose 9$. After I said, that I didn’t agree with what she was doing, she told me to return the curtains to the other Marshals store that I purchased them claiming that she couldn’t read the receipt. As I was leaving, I was wondering if I left the receipt, and went back to her, I caught her gossiping with the manager saying that my curtains are dated from 2020 and I was trying to return them. I went online through my bank statements to show them where the other store had withdrawn this year the money for the paid curtains. They are not professional there at all, no customer service skills, they are hiring now people who have no experience in customer service and don’t care about the customers. I think headquarter should do better if they want to remain in business
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April 2024 by Erik Wigren
Good deals
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April 2024 by Albert Fleitas
Excellent service
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April 2024 by Rolando Castro Melendez
A beautiful Marshall. The exterior color is strange in comparison to other Marshalls with the red style.
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March 2024 by Ben Polk
never had a really bad visit to marshalls. lots of nice things and excellent clothes selection. i’ll be back soon!
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February 2024 by Kayla Rose
If I could give this store a lower star I would
I wanted to buy a tote. All the other totes said 4.99 it was a basic canvas bag
Well the once I picked didn’t have a tag
After waiting a 25 /30 mins in line because they were helping there two Karen’s who left there stuff at the counter and continued to shop
I get up to the register and the guy told me to go grab another tote I
Said to him I’m not standing in another 30 min line because he said he was gonna take the others waiting and for me to go back into line
When I told him I wasn’t going to wait again he shushed me. Not. Once. But 3 times. Saying why are you getting annoyed.
Then called the style lady to get a price and she tryed telling me the bags were 20 bucks.
For a Canva bag
20bucks
That’s a joke.
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February 2024 by Natasha Murray
I step in whenever in shopping. Can get good buys here.
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February 2024 by Renasci Academy of Hair Inc.
My granddaughter is graduating high school today, yes last minute decision she picked up her whole outfit and shoes in no time at a great price thank you
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January 2024 by ruben balensuela
Good place for clothes and household items, toys and different things In there.
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January 2024 by Ed Jones
Parking can be a challenge as is exiting the parking lot. The store is well laid out and clean.
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November 2023 by Benjamin Park
Grabbed a brand name winter jacket for a really good price!
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November 2023 by Kimberly salvino
Excellent
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November 2023 by Mariusz D
A super-stocked store.
I recommend it because of the affordable prices.
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November 2023 by Adati Tarfa
I love Marshall’s because they have everything from clothes to food. I have not appreciated a few of their make up items because they break apart easily but I have liked being able to shop for many necessities at one spot.
