Marshalls is a store that offers a wide range of products, from clothing and shoes to beauty items and home goods. Customers appreciate the good prices and the surprise element of finding new items arriving every day. The store features many high-end name brands, especially at the Norwalk location, and shoppers enjoy the varied selection. However, some reviews mention a lack of customer-friendly service from cashiers and concerns about the loss prevention staff's approach, which may make some shoppers uncomfortable. Despite these issues, many customers leave satisfied, often finding what they need in a timely manner, such as outfits for special occasions at great prices. The store is generally clean and organized, although some locations may have a smaller inventory than others. Overall, Marshalls is seen as a convenient place to shop for a variety of necessities, with occasional drawbacks in customer service and stock availability.
