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January 2024 by Thomas
Nadia was an excellent and professional representative working with my daughter. I appreciated her service, absolutely a 5 star experience!
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January 2024 by J Kessinger
My husband and I have been Lush customers for over 10 years now. We have traveled across the country and been to many stores and this is definitely one of our favorite locations. We have come here for almost 2 years and always look forward to seeing Kate and their team. Everyone is so friendly and knowledgeable while also giving us the space to browse.A huge shout out to Kate as they always take their time to speak in depth about new products or recommends their favorites. They also have such enthusiasm and passion about items they talk about or the samples they hand out. I am always excited for a visit but I know I’m going to walk out with something great whenever I chat with Kate. During our last visit, we left with knot wraps, body washes, and hair care that we were so excited to use.Overall, this store is well stocked and maintained and it is one of the bigger stores in the area. I’ll always recommend folks come here! We are looking forward to our next visit.
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December 2023 by Stephanie Costabile
Great customer service! So helpful and kind! Love all my products! Definitely a store I will be shopping in again :)
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November 2023 by Kadi Nguyen
Jackey was so wonderful and helped me pick out the perfect gift for my friend’s birthday! She was attentive and friendly and found gifts that matched my needs perfectly. Lush is lucky to have her!
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August 2023 by Emily Lopez
The staff is so nice, a young blonde lady attended my kids, myself, and a lovely pair of other people attentively and politely. (Bubble high fives are fun thank you!) and Nadia!!! This employee was attentive as well and got me good recommendations for soap as well as finding and returning my car keys after losing them in the store.
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July 2023 by Sophia Chen
The staff is so nice!! I had a especially great experience with a staff member but I regret not knowing her name. Literally the best! I’ve had a great experience with them and I’m definitely coming back! Their products are also fresh and have a wonderful smell! Their bathbombs are definitely handmade and very unique! ??
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April 2023 by Morgann Joelle
Nadia greeted my friend and I as soon as we walked in the store and asked if we were needed help. She was extremely knowledgeable about all the new products and sold me right away. And as I was checking out she even made me a sample of a face mask to complement the eye mask I was buying! I’ll probably be back to buy the mask! Nadia was so sweet!
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January 2023 by C H
My daughter found the right scent for me called "death and decay" lol
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December 2022 by Васько Петровець
Very nice professional workers cause the atmosphere I recommended come here and buy what you wanted
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December 2022 by Sasha Jade
Great store experience! The staff was friendly, the layout was clear and there were lots of products available.
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October 2022 by Jen N
SoNo are the best.I ordered online 9 bombs never received the order. Customer service said they would resend… I asked about the packaging because I was concerned. They said not to worry they got it covered.All of the bath bombs were destroyed. Gross looking and not giftable. I called SoNo and they were awesome told me to come over and that they would sort it out.They exchanged the horrible ones for perfect ones. Folded them so beautifully in the paper bags. Such a lucky day to visit them. Huge store also! Thank you
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October 2022 by Paul P.
This Lush looks super clean and has a friendly staff that were very responsive and helpful with their suggestions. Great choices on bath bombs, hand soap, and shampoo bars.
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July 2022 by Karen Summerton
The team at the Sono Norwalk Lush is the best group of humans. Honestly, everyone is nice, helpful, and insightful. I always leave with a new bath bomb or soap. Great place for presents for any occasion.
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July 2021 by Bryan Goosmann
Lauren was incredible and helped me so much. Very friendly and engaging atmosphere with awesome products.
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June 2021 by Daria F
The employees are all energetic and upbeat but not overly so. It was my first time in a lush store and the employees are perfectly willing to show you around the store or give you space to explore (while being close at hand for questions). There are plenty of samples available to see if you like something and the store is well organized. This is a great location.
