-
December 2023 by Rocael Sandoval
Very good attention, friendliness and service
-
June 2023 by Chris
Service was excellent! The manager Liz and her staff were extremely helpful and understanding of my situation and needs.
-
June 2023 by Ron Mason
My wife recently opened an account and she would not stop talking about her experience. I opened an account as well. Great customer service!
-
June 2023 by Marisa Mason
I recently opened an account, and I have to say it was so easy and the customer service was amazing. I would recommend working with Samar and Maria.
-
June 2023 by george Radi
Very attentive staff . It looks like an entire new bank ! And the staff is all new with a lot of a banking experience.Friendly , attentive and very professional
-
June 2023 by John Brandes
Awesome staff. Samar was very welcoming and helpful!
-
June 2023 by Rizkallah Rizk
Great experience with the staff! Top bank to work with in the area!
-
June 2023 by Joseph Radi
Excellent service and very knowledgeable staff
-
June 2023 by Janice Howell
Courteous and efficient staff.
-
February 2023 by Jason Gussen
Avoid the headache. Employees are very nice, but that's not enough. If you're considering an account just go somewhere else.
-
August 2022 by Michael’s Chimney
Been doing business with Key Bank since I started my company 10+ years ago. At the time they were first Niagara. They were the only bank to give me a chance.In that time I’ve built a very lucrative business. The only issues I’ve had with Key Bank have been with online banking. Once in a while you get someone who doesn’t seem to care so much but the tellers are great here in Norwalk. Some people just need to realize that not everybody has a perfect day, every day and you just might be meeting them on a bad one. Give folks the benefit of the doubt. It’ll make everybody’s day better.
-
January 2022 by Carolina Cuevas
You have a disrespectful bank teller that clearly doesn’t know how to speak to women or customers. I felt uncomfortable and disrespected to the point I’m that I pulled out all my money and ready to close the account, then I called to speak to a manger Morgan or whatever and she never returned my call clearly this bank doesn’t care about its customers DO NOT DO BUSINESS WITH THIS BANK. I’m closing my account ASAP and going bank to Wells Fargo. WORST BANK IVE EVER DONE BUSINESS WITH. Bank tellers are rude and uninformed on there jobs. Just horrible. I should of saw the reviews before opening a bank with keys, NEVER AGAIN
-
August 2021 by Almighty Dot
Horrible made an appointment for a notary just for them to tell me she has pto on the day of my appointment do not go here they will waste your time
-
November 2020 by Kay Rosario
Easy to get to. Atm is outside by the front door
-
September 2020 by Arta Shala
One star is too much, they don’t even deserve one. The employees are unfriendly, not nice. I will never go again. They say we change rules every day.