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October 2023 by Mom V.
Excellent service. They do a great job for a fair price and have the car finished when they say they will. Super nice and friendly people too!
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October 2023 by Louise Ascher
Thank you Alex and team for being able to quickly replace the failed part. My car is old, but I rely on it everyday, so I am very grateful it could be fixed right away and at a reasonable cost. Much appreciated.
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June 2023 by Matt LeMere
Sold me a car with many issues. Seemed very ancie and never asking me to sign purchase as is. Said replaced fuel pump. Instead of replacing rusted rotted fuel tank they patched it with 2 component appoxy.
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June 2023 by Zo Sobenji
Worst Shop ever !!!! Please avoid at all cost you will save money time & effort!!
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February 2023 by K RamanT
Alex knows his stuff - you have to be patient working with him!
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January 2023 by Patrick cropper
I had to replace the differential on my BMW, and I wanted a low mileage, used part that was 70% cheaper than a new part. I called around to 5 different places, including the dealership. Three places refused the work, and one place came in with a high estimate. JC Imports was knowledgeable and professional, and completed the work quickly with a low mileage used part, at $2400 less than the next lowest estimate.
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December 2022 by Evelyn G.
If I could give this place negative stars I would. Alex is a criminal he was to only replace my sons brakes and he pushed for him to leave his car (which we never have done anywhere else) when we got back there my son's car hood was up and there was nothing he had to do under there. My son then went to work and was stranded no less than 2 hours after picking up his car I am convinced Alex and his team operate on an unscrupulous system where they steal your new parts like my sons battery, belt, and new hose that we have just had done 6 weeks ago. This buisness is not only stealing from the cars but then charging you not caring that they have put your life and those driving around you at risk. They need to be investigated and shut down!!!!!! Alex is a criminal and should be treated as such! Negative 5 stars is what they get.
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December 2022 by Shahad AlBabtain
Alex is a very honest and well knowledgeable guy! I had an issue with an oil leak on my bmw and he was able to diagnose and fix the issue with a 1 year warranty meaning worry free. They also managed to polish and detail my car upon pickup which was super nice (:
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November 2022 by Johan
Unprofessional with dishonest practices. My friend's car was towed to this shop. She wasn't able to be present as she is an Air Force service member and is on duty. They weren't able to fix the car given the severity of the damage. My friend and I asked if the car could be kept on their premises for a few days until the dealer had space to receive it. They agreed. We mentioned the car had been flooded with water and could not be moved (hence, why it's at the shop).Once the tow arrived days later to transport the car to the dealer, they claim to have forgotten to give the tow driver the keys to the car. Despite their mistake, they still refused to drop off the keys at the dealer located only 6 minutes away. When my friend finally arrived days later from her service duty to ask for the keys, they charged her 300 hundred dollars. Their claim is that the car was difficult to move. We had already explicitly stated several times the car had experienced flooding (hence, why it's at the shop and had to be transported via tow).The moving of the car around on their lot does not justify the 300 dollar charge. In addition, they never once called us to let us know to expect this charge for moving the car around on their own lot. The mechanics, including the office manager were told of the damage. They told my friend to take it up with me as I had agreed to pay the 300 dollars. This is was a lie. They essentially held her car keys until she arrived to ask for her keys and pay an amount she wasn't even notified about, nor had agreed to. Dishonest, shady, and unprofessional. Stay away.
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November 2022 by JM
Unprofessional with dishonest practices. My friend's car was towed to this shop. She wasn't able to be present as she is an Air Force service member and is on duty. They weren't able to fix the car given the severity of the damage. My friend and I asked if the car could be kept on their premises for a few days until the dealer had space to receive it. They agreed. We mentioned the car had been flooded with water and could not be moved (hence, why it's at the shop).Once the tow arrived days later to transport the car to the dealer, they claim to have forgotten to give the tow driver the keys to the car. Despite their mistake, they still refused to drop off the keys at the dealer located only 6 minutes away. When my friend finally arrived days later from her service duty to ask for the keys, they charged her 300 hundred dollars. Their claim is that the car was difficult to move. We had already explicitly stated several times the car had experienced flooding (hence, why it's at the shop and had to be transported via tow).The moving of the car around on their lot does not justify the 300 dollar charge. In addition, they never once called us to let us know to expect this charge for moving the car around on their own lot. The mechanics, including the office manager were told of the damage. They told my friend to take it up with me as I had agreed to pay the 300 dollars. This is was a lie. They essentially held her car keys until she arrived to ask for her keys and pay an amount she wasn't even notified about, nor had agreed to. Dishonest, shady, and unprofessional. Stay away.
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September 2022 by emer85 Emira
JC Imported Cars misdiagnosed my car. Alex, the mechanic is not honest. He removed good working parts from my car and replaced then with faulty cars. This company sabotage my car, and put my family, other drivers and my life at risk. This company should not be in business.
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September 2022 by Emer85 E.
This company sabotage my car. Alex the mechanic failed to diagnose my car and hecwas not honest he replaced unnecessary parts and replaced them with faulty parts. This shop put other driver's and my life at risk. He destroyed my car. This company charged me a fortune and they returned me an undriveable car. This shop should not be in business.e
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March 2022 by albert eckert
Great mechanics..Done right the 1st time
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August 2021 by Katelyn Wengrzycki
My alternator stopped working while on a trip from PA back to Maine with my family-on a Saturday at 330 in the afternoon. We just so happened to break down right next to this shop. Thankfully to them, they were able to get me a new alternator immediately and back on the road home safely within 2 hours. I cannot thank Gary enough for staying after hours that day and helping us. It is truly appreciated.
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June 2020 by Monique Paltin
Gave me a diagnostics quote for a "damaged PCM" according to their mechanic. The mechanic insisted it was the PCM and explained how the couple thousand dollars would be worth the work. Took it else where and turns out it was just a cable that was peeled giving problems nothing to do with the PCM. I do not recommend this shop, the mechanics definitely will up charge you for sub par work.
