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May 2023 by Karen Corcoran
I always Seem like I need extra assistance.The people at 1st county always oblige with a smile on their face. Very easy to deal with and very friendly as well.
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April 2023 by Kim Carter
We cannot say enough positive things about our customer experience with Sheila and First County Bank. For the 8 years we have been working with them, Sheila has been welcoming, professional and available to assist us every time we walk through the door or call. They care about their community and are sincerely interested in our agency and finding the best solution for our needs. I highly recommend First County Bank, Sheila, and her Main Avenue team!Kim Carter, Development OfficerKeystone House, Inc.
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April 2023 by Evelyne Waldemar
I called the branch to get information on HELC loan and Sheila took her time to explain the whole process and educated me about the product . She helped me in the past with different products and is very knowledgeable and transparent.I would recommend her for any lending , insurance and banking needs .
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April 2023 by Adian Pryce
I was taken care of immediately.And she was nice happy and polite .This why I love fist county bank
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April 2023 by Danielle Regimbal
Thought about changing banks to someplace close by. Spoke with Sheila the Branch Manager who was very knowledgeable and offered me a lot of great information.
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April 2023 by Brandmans Equipment
Very informative, helpful, professional and easy to deal with, responded in a timely manner. Great customer service!
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March 2023 by Jennifer Beltran
I stopped in at the Main Ave location recently , since I was thinking of opening an account and Sheila the branch manager was super helpful with giving me all the information I needed. Sheila is amazing , she is super welcoming. Thank you Sheila!
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March 2023 by Emmanuella Lauture
Banking at FCB has been so easy because everyone is attentive and kind. I would highly recommend banking at FCB for your personal and/or business needs.
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March 2023 by IL Posto Management
Extremely Pleased with the connections I've made through FCB, this branch in particularly has given the personal attention small businesses need nowadays.
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March 2023 by Natasha Weglarz
The team at the Main Avenue branch are all great. Sheila, the branch manager is an absolute gem! She is affable, professional and always provides impeccable service whenever I visit or call the branch.
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June 2022 by Louis Guarnieri
I have been a customer at this bank/branch since it’s opening 18 years ago. Diego is always very helpful in my daily banking. Recently I added an account and had to make adjustments to others. Sheila, the branch manager was indispensable in answering many questions, resolving concerns and getting all new and existing accounts in proper order.
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June 2022 by Chris Frederick
Where do I start? At first I had nothing good to say about this bank, I traveled to Connecticut this past weekend the D.C. area to be placed on an account of a close relative. Mine you I took train up and back just to handle this important affair for my relative. Today after receiving an email from the bank, I attempted to setup the online banking but was unable to do so. After contacting customer service I was meet, rudeness, someone not listening to what I said and just some of the worst customer service I have ever experienced. After asking to speak with the representatives supervisor I was transferred to Sheila at the Norwalk branch. I have nothing but kind words for her, she took the time to listen to my concerns and the issues that I was having setting up the online account. This type of customer service is lacking in today's society, Shelia called me back within 3 mins and stayed on the phone with me until I was able to sign in. She then took the time to explain to me how to access the pay my bills and apologized for the rudeness I had experienced. I thanked her for her assistance and felt the need to let First County Bank know what a Great employee they have in Sheila. If I lived in the area they would be gaining a new customer and because of her it is the only reason I have not asked my relative to consider changing to different financial institution.
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June 2022 by Blaine Booker
Today I was at the Danbury Road branch, and my teller was Andrea. She did a great job informing me of what products were available to me as well as helping me with my transaction today. Thank you Andrea!
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May 2022 by sandy teixeira
Great experience with the branch manager Sheila! She was very knowledgeable and able to answer all the questions we had! Looking forward to our future business together.
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May 2022 by Carmen Montalvan
I have been a First County bank customer for many years and i have always had a good experience with the tellers.. I recently went in to try to refinance but the mortgage person was not that professional so i decided not to go forward with it... So I went back for my paper work and met Sheila the manager was very helpful and understanding, Sofia and the rest of the staff are always so welcoming.
