Fairfield County Bank
BanksHours:
69 Wall Street, Norwalk CT 06850 Hours
About Fairfield County Bank
Fairfield County Bank is highly praised for its excellent customer service and professional staff. Customers appreciate the friendly and welcoming atmosphere at the Darien branch, where staff like the branch manager, Althea Francis, go above and beyond to meet their needs. Althea is recognized for her knowledge, responsiveness, and willingness to take extra steps to help clients, often resolving issues quickly and effectively. Her personal approach and genuine interest in customers' circumstances make a positive impression, and her team is consistently helpful and attentive. Many reviews mention how the staff maintains a warm and caring environment, making long-term customers feel valued and supported. The Wall Street branch is also noted for being a delightful place to do business, with staff like Althea receiving special mention for their spectacular service. Overall, Fairfield County Bank is seen as a trustworthy institution with dedicated employees who prioritize customer satisfaction, making it a highly recommended place for banking needs.
Most Recent Reviews
September 2023
Our family loves this bank, especially our friends at Cranbury Branch. I was doing a transaction with David, and instead of asking me to tell him my info out loud, he handed me a piece of paper and asked me to write it down….fantastic customer service!!!
August 2023
Althea G. Francis is one best Managers i have come across . No matter what my needs are , she is willing to take the extra step to help me . Her staff is always there to help me too . I have been long customer at the bank and always feel very welcome there with their warmth in the darien branch . Mary Campagna .
May 2023
Great experience opening 2 new accounts. All papers was ready when we arrived and Gail answered all of our questions.
More Comments(53)
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