-
March 2024 by Glendoris Butler-Arnold
Termain was very polite and helpful if any of my friends need storage I highly recommend Cube SMART Thank you Termain keep up the good work
-
February 2024 by Yuliana Montiel
Very nice place. Well upkeep. And nicely secured.
-
December 2023 by Anthony Ryan
The customer service agents are really good. They are very helpful and courteous. They are great with making sure to reach out to you with a call during reasonable hours before you incur late fees if you miss a payment. They are very on point. The facility was very clean, kept cool or warm at the right time and there was always a working cart when I needed one. Parking is great. Definitely my favorite storage unit company in Connecticut.
-
November 2023 by Max Aigner
Roberta and everyone else has been very professional, friendly, and accommodating
-
November 2023 by Phillip Pasqualini
Was very easy Roberta made sure it was an easy transition, she was so kind! 10/10 customer service thanks again!
-
October 2023 by Migdahlia Rivas
Roberta, the woman who works there, has gained the most professional experience and we appreciate her help in every way possible. The staff is friendly there and I would recommend this CubeSmart to anyone who needs a storage room.
-
October 2023 by Karolina Rosa
Cube Smart in Norwalk hired perfect Store Manager Ms. Roberta.Roberta has been managing Norwalk location 1 year. In this time I have experienced her great business ethics; she is professional, nice , friendly, honest. Clients are important to her as they come and go, many times she would have 10 people standing in front of her and she will provide outstanding customer service , very fast with her clients needs, renting unit, or moving out from unit, renting a truck or just inquiring about policies of cube smart Roberta always inform you with great details.I have been customer of cube smart few years, and I highly recommend Cube Smart in Norwalk .
-
October 2023 by Kofi Priceless
First storage experience and I must say the customer service is amazing! I’m leasing at the bouton location in Norwalk and Karena and Roberta were absolutely amazing! Made my experience worth while! Thank you! 10 stars!
-
October 2023 by Alissa Pena
Very disappointed in how sketch it is.. legit looking as we speak for another location. On top of that I was located in the second floor and there was no carts so I had to carry my stuff up the flight of stairs.. not fun.
-
September 2023 by Yelena T
Thank you, Angela! Excellent service, loved the golf cart tour :) Looking forward to doing business with you.
-
September 2023 by Peter Klemm
Roberta was wonderful registering me and showing me where my unit was. Quick, personable and professional.
-
August 2023 by C (Cris)
Jesus and Catherine were a big help with securing a reservation and opening up a new one. They were both very informative and extremely helpful. Thanks again!
-
July 2023 by Erin Robie
Easy reservation. Roberta in Norwalk at 162 Bouton St is polite, knowledgeable and available. Registering with CubeSmart online was extremely easy. The facility is clean, climate controlled and accessible. I highly recommend checking it out for all of your storage needs
-
July 2023 by Wilson Ortega
I share my experience with that company, the manager is a racialist lady, she discriminated against me for being Hispanic, I do not recommend going to rent there, the lady in charge of that business is bitter, I don't know how they treat you like that in those big companies, I feel change to another storage because they don't work there
-
July 2023 by Rod Adams
Cubesmart is a very greedy company and understaffs their facilities. How can a company have facilities of such vast size, staff them so lightly and then charge such exorbitant rates on a monthly basis? Greed. In fact all of these storage companies should be investigated for non competitive practices by their respective state attorney generals!
