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January 2024 by Dan Tascher
I stopped here on a Sunday afternoon during the recent snowstorm when my windshield wipers stopped working. There were no mechanics on site but the person working there helped me get them back working again. Thank you so much for your help, I wouldn't have been able to drive home without your help!
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October 2023 by Peter Small
Have been going here for years, always get a straight answer and they stand behind their work!
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July 2023 by Barbara Meyer-Mitchell
The whole team at Cranbury Service Station is excellent, and we have had their help for over a decade! Cannot recommend highly enough, for their standard of service, reasonable pricing, and thoughtfulness.
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June 2023 by Susan C.
This guy. Let me tell you about this guy. I stopped for gas one Sunday morning the year after lockdown on my way to work when used cars were real hard to come by and real pricey. He checked my oil for me and invited me to come back anytime I needed work done on my car, offering to help me out and saying what a great used car I had recently purchased.I took him up on his invitation and gave him a call when I needed the steering pump replaced. I told him I needed an oil change too and I wasn't sure what else it might need but I only had $500 or $600 to spend max. He told me to wait to tow it in because there was no place to park it but he'd take care of it if I brought it in a couple of days. Big red flag right there. I said that made no sense because he had a big parking lot and over the years I had always seen cars in need of repair parked there for days. Anyway, I fell for his promise he'd work on it right away and he had said that he understood I had no other transportation to get to work and for me and my son and I had a knee and back injury so I sure as heck couldn't walk to the bus stop a couple of miles away. When I didn't hear from him after I towed the car in, I got real nervous and placed several calls. Mr. Friendly mechanic was no where to be found and when he finally came to the phone his tone of voice changed to unrecognizable. Now he gave a story he needed more time to look at the car because it was a small shop and he only had so many lifts and he was busy. The days passed and he never called and never returned my messages. He finally came to the phone on one of my calls with a $2000.00 estimate. He said he could get it down to $1600 or I could junk it or leave it at his shop. But if I didn't pay him $181.00 for his estimate and have it towed by 5pm he was going to start charging me storage fees and keeping my car. I said I thought it was against the law to charge for an estimate after you not only invite a customer to come in for a repair, but he had never said a word about a cost of an estimate or how it would all work. He had kept my car at his shop for 12 days and had stalled answering my calls. I asked him how could he with any conscience charge me storage fees immediately beginning that afternoon after he had kept my car for almost 2 weeks and now was giving no notice to pick it up or even time to get a tow before he closed for the day. I said he knew I was broke from using an Uber for work for almost two weeks because he had my car and wouldn't return my calls and had almost made me lose my job. I reminded him he knew I had no other transportation. I said I never heard of a $181 estimate, maybe $60 or $75 and I asked him to negotiate. Mr. Friendly neighborhood mechanic was no more and scammed me out of my money. He had withheld my car from me for 12 days. Almost 2 full weeks. He had avoided my calls for almost 2 weeks and took no initiative to call me from the beginning. Now he was going to start charging storage fees immediately on top of the $181.00 beginning that afternoon, as soon as he locked the shop. I thought fast and decided he wasn't going to keep my car one more second.I paid him his extortion money and had the car towed directly from his shop to Hank Mays where they had a brand new steering pump and oil change done before 10:00 am the next morning for $240.00 so I could get to work by 10am. There was no excuse in the world for this man to keep a single woman's car with an injured knee and a minor child for 12 days, take no initiative to call or communicate, illegally charge $181 estimate after 12 days without prior notice, and come up with a $2000.00 estimate and some song and dance about having to wait even more time for parts, if I did go ahead and get the work done by him. Hank mays got the entire job done in a matter of minutes for less than the cost of his estimate.Sure, I called DMV to report Cranbury Auto. Pat over there who answered the phone sounded like it was his attorney answering the phone.I didn't dispute the charge with my c
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February 2023 by Margarita S.
I have been using Cranberry service station for a few decades. These men are very professional, friendly, and so willing to go out of their way to help a customer. They've done tire changes for me, oil changes, I got locked out of my car once they helped open my car and always with a smile. Because of their excellent service I haven't ever thought they are too pricey. Seem to be almost comparable to the dealer but so much more dependable and informative.
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November 2022 by Upper West Side R.
I've been a customer of theirs for a few years now and throughout that time have found their work to be reliably excellent. They've always been knowledgeable and up front about what's needed, and in explaining the basis for suggested repairs and services. Highly recommended.
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August 2022 by Lee Sullivan
Great service, have known these guys for a long time. Highly recommend ?Service: Oil change
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October 2020 by Mark VanDerwater
Daughter was on her first road trip visiting a friend in Norwalk - a long way from home when a trouble light was flickering intermittently. They were short handed but worked her in anyway and so pleasant about it! Verified all was well and didn't even charge her. Proof that there are really good people out there.
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October 2020 by BIENVENIDOGRAM onpage SEO EXPERTS
Great service i recommended it
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June 2019 by Gary M.
If you want an honest shop who does quality work at reasonable prices this is the place to go. I recently was told by dealership that I needed work on my transfer case along with other work. I brought my car to Cranbury where they did preform necessary work however, they cleaned the transfer case area which was covered in oil etc and said to bring back after a day trip and put it up on lift and, low n behold transfer case was not leaking at all saving me big money. That's honesty I like and scored big brownie points with me. My car is running like new. PS I like the hometown atmosphere here. Like back in time in Mayberry with Andy Griffin and the gang ;-). Very pleasant guys here. Unlike another local shop who makes you feel like your bothering them.
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January 2018 by Mike Rachinsky
You're not going to get better service elsewhere. Everyone is always complaining about how the dealerships are a rip off and most other auto shops are the same. Not the case here. You can really trust these guys with your car or truck.
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April 2017 by Susan Perreca
Excellent service; a gem in our neighborhood
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January 2017 by Gleb Popoff
Excellent service and super nice people. Helped us get the car up and running (dead battery)
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November 2016 by Gil Gonzalez
Great service. Knowledgeable staff
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February 2012 by A Google User
John, Tom and Steve are all great. As mentioned by previous reviewers, they are honest, trustworthy, do good work at fair prices, and are a pleasure to deal with to boot. I wholeheartedly recommend them.
