Costco Pharmacy in Norwalk, CT, offers a mixed experience for its customers. Many reviews highlight the pharmacy's excellent service, particularly in locating hard-to-find medications and providing quick assistance. Customers appreciate the friendly staff, especially one employee known as "Cueball," who is praised for his attentiveness and dedication to customer service. Another staff member, Yohance, also received commendation for his helpfulness and kindness. However, the location has its drawbacks. The parking lot is frequently criticized as chaotic and poorly designed, causing significant delays for customers trying to enter. Some visitors have expressed disappointment with the limited hours of the optical department, which was unexpectedly closed on a Sunday, possibly due to staffing issues. Additionally, there have been complaints about the quality of food items, such as a burned pizza ordered for takeout. Overall, while Costco Pharmacy provides satisfactory pharmacy services and helpful staff, the location's parking challenges and occasional service inconsistencies detract from the overall shopping experience.
This review is for the pharmacy. I have had great luck with this pharmacy. They have tracked down hard to find medicines, filled fast and most surprisingly pick up the phone if I have a question. So much better that the service as my national chain pharmacy I had been using.
September 2023
Only issue with this Costco is the parking lot. Everyone giving 1 star reviews because of that is insane
July 2023
Was just in this Norwalk, CT location and received such kindness from Yohance. He was absolutely wonderful at answering my questions and helping me with the product I was wondering about. Thank you so much.
