Costco Pharmacy in Norwalk, CT, offers a mixed experience for its customers. Many reviews highlight the pharmacy's excellent service, particularly in locating hard-to-find medications and providing quick assistance. Customers appreciate the friendly staff, especially one employee known as "Cueball," who is praised for his attentiveness and dedication to customer service. Another staff member, Yohance, also received commendation for his helpfulness and kindness. However, the location has its drawbacks. The parking lot is frequently criticized as chaotic and poorly designed, causing significant delays for customers trying to enter. Some visitors have expressed disappointment with the limited hours of the optical department, which was unexpectedly closed on a Sunday, possibly due to staffing issues. Additionally, there have been complaints about the quality of food items, such as a burned pizza ordered for takeout. Overall, while Costco Pharmacy provides satisfactory pharmacy services and helpful staff, the location's parking challenges and occasional service inconsistencies detract from the overall shopping experience.
They are absolutely awesome now. There was an obvious workflow problem a year to a year and a half ago. Now they fly. Wonderful improvement.
September 2025
Their prices are valuable during these modern times, but we have Costco to thank for and keeping their prices reasonable wjo are on a budget. I'll keep coming back, more to buy and praying to stack up for emergencies only. 🙏🙏🙏
May 2024
This review is for the pharmacy. I have had great luck with this pharmacy. They have tracked down hard to find medicines, filled fast and most surprisingly pick up the phone if I have a question. So much better that the service as my national chain pharmacy I had been using.
