“UPDATE - They did respond to my initial 1 star. Emailed them the proof, and was told i would get a check in the mail. Today check arrived. So 1 star changed to 4. Way too much back and with call in team to get a 5. But in end I did get what was promised.
Bought a TV, purchased the membership plan because was told if price changed in next 30+ days I could use their price match policy. Oh course the price went down the next day, emailed them, have transcript stating i would get $318.75 back. Have now contacted them 3-4 times, placed numerous disputes, and it just goes around and around without any resolution.”
“I came in and my phone charging port was not working. Roe (sorry if I misspelled your name) saved the day and cleaned out the port. I didn’t realize it needed to be cleaned, thank you Roe!!”
“UPDATE - They did respond to my initial 1 star. Emailed them the proof, and was told i would get a check in the mail. Today check arrived. So 1 star changed to 4. Way too much back and with call in team to get a 5. But in end I did get what was promised.
Bought a TV, purchased the membership plan because was told if price changed in next 30+ days I could use their price match policy. Oh course the price went down the next day, emailed them, have transcript stating i would get $318.75 back. Have now contacted them 3-4 times, placed numerous disputes, and it just goes around and around without any resolution.”