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July 2024 by christopher dean
Casale used to be good. Now is full of liars that do poor work and damage cars. STAY AWAY FROM THESE CROOKS!
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March 2024 by Alyssa Turner
This was my first time needing repair work done on a vehicle and I couldn't be happier with the service I received at Casale Auto Body. I worked with Nick who was incredibly professional and made the overall process so seamless. The turnaround time was very quick from start to finish - once we agreed to move forward he made sure to order parts right away to cut down on as much wait time as possible and contacted me as soon as everything came in. I had two areas that needed repairs, one caused by another driver and the other that happened at another time - Nick gave me a very fair price for the damage I was responsible for. He was very personable and communicative throughout the process and ensured everything looked perfect upon pickup. I would definitely return in the future!
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December 2023 by J Z
Very professional and Respectful
I Took my car there for a supplementary estimate, they were great, they found the problem right away.
I hope I knew about this shop the day my car was hit.
Peter and his team were very professional and respectful.
I’ll definitely recommend this shop to anybody.
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November 2023 by Morgan Burchfiel
Peter and his team did a fantastic job with my car! I highly recommend them for any and all body work!
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September 2023 by Susan S.
Never checked in to tell me status of car, didn't return phone calls, went to pick up car and it wasn't working probably. wouldn't use them again.. called at four o'clock to ask status and they said still working on it and at 4:50 they said they finally got it to work and they close at 5:30. got there just in time to get my car. the few times I spoke with them , they said the workers were leaving for the day and they would get back to me.
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August 2023 by Juan Jose M
poor customer service!
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August 2023 by Foreverbless Ferron
Overall everything's was great, Car looking nuce again. I just didn't like the long time waiting to get the car back.
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January 2023 by Aurora Coon
I took my car here after an accident, and Peter and all the other staff I interacted with were so professional, responsive and informative. I ended up going to a different shop closer to where we live, but had such a positive experience at Casale Auto Body. They were so knowledgeable and gave me great advice even though I didn't end up working with them, which is so kind. Most places don't have this type of customer service anymore. Thank you Peter & everyone at Casale Auto Shop!
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September 2022 by Paul McManus
The quality of work here is excellent and Peter Newman provided excellent communication and service. The attention to detail and transparency was outstanding. Casale Auto Body even repaired one item that was unrelated to the accident at cost to their business. Highly recommend this company no wonder our dealer recommended them immediately.Services: Body & Trim
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September 2022 by Wendy W
I highly recommend Casale Auto Body and cannot speak more highly of Peter Newman. We brought our Toyota Rav to him after a previous Autobody group stripped our car of its original moldings without our permission. Asking him to restore our car to its original state and asking him to find the specialty parts that were put on it in 2017 was an unusual, difficult request that I honestly did not expect him to take on. Peter took the time to do the hard research the previous garage did not and collaborated with my Toyota Dealership to find and replace the parts that had been taken off of our car. Peter communicated with my insurance company, rental company, and kept me in the loop about parts always explaining the process and risks to me. Thanks to Peter we got our car back the way we originally received it--this car was a gift from my father and has taken my family far in life and I cannot thank him enough.Service: Body & Trim
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August 2022 by DTeck M
Great service and overall great experience!
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August 2022 by Geo Wilson
The BEST in Norwalk CT
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July 2022 by Dabi Snow
I just had my 2019 Tacoma service. Body work and staff were awesome and informative to me needs. They also worked very well with my GEICO agent.Services: Auto engine diagnostic
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April 2022 by Benjamin Y.
Casale is a terrific shop in Fairfield county. Fast and responsive, the work is high quality and pricing is fair. We're very satisfied customers and will use Casale for all our future needs.
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March 2022 by Tony Rizzo
Casale does fantastic work and in particular Peter Newman at Casale stands out for both super high quality customer support and the ability to get hard to get parts in quickly. Hugely recommended!Services: Painting
