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July 2024 by Norwalk Sports & Spine
Best customer service there is, our office had a printing emergency & these guys solved our issue & had the parts we needed delivered to our office within a couple hours. Highly recommend Cartridge World, you guys are the best, thank you!!!
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February 2024 by Fred in CT
I've known about Cartridge World for many years prior to this review. Not wanting to add to landfills I've recycled numerous laser toner and ink cartridges with Greg who very graciously accepts them. In past office settings, I'm the go to guy if there are problems with the printer(s) and printing. So I took a chance on purchasing a second hand Epson Stylus Photo 1400 thinking I could get the unit for photo printing. I have a very good friend and excellent photographer who was a Marketing and Sales manager for Epson. His demo units made gorgeous prints from a portfolio of company demonstration and personal digital images. After running many nozzle cleanings, alignments and test patterns, I was unsuccessful in getting the 1400 to print properly. Maintenance utilities consumes lots of ink and resulted in several empty ink cartridges. When these were returned to Greg we started talking about the printer they came from and my attempts to revive the 1400. Greg advised me to speak with his partner Al. Brought the printer in for Al to work on who was successful in reviving the Epson Stylus Photo 1400 and producing beautiful photo prints. Replacement ink cartridges work perfectly and results are not discernible from OEM cartridges. Norwalk Cartridge World is highly recommended and THE place for all your printers and printer consumables.
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September 2023 by micki tiffen
Very helpful and knowledgeable
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August 2023 by Delia Camus
Greg and Al…can’t recommend them enough! Not only are their prices really good, they are knowledgeable and professional. In a very busy law firm in Darien, printers are key equipment. When there is one down, I got a loaner asap. When the printer was out of ink and we didn’t have an extra one, these guys literally dropped one off asap!Great customer service. They also repaired some of our printers and took the used cartridges regularly. Loved their online ordering system with each employee printer specified so it was easy to reorder. But I loved visiting the store to see Greta ?.Life is busy. Work even busier.Greg and Al made the printing needs a lot easier!
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April 2023 by Paul Valenti
Greg and Al are above and beyond professionalism. They know what they're talking about. They have great quality printers for very good price. This is the type of place you want to go to when you want great customer service and walk out of the store with confidence of the product you bought. Also you can get a great price on cartridges. Also they will take your old printer and dispose of it properly. When you work with Al and Greg and you'll never printer problems again. I can't see myself going anywhere after visiting cartridge world.
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March 2023 by Eliza Epifano
I have a LaserJet printer that was passed down from my father. It is a beast of a machine and a workhorse, however, the toner is over $400 to replace all four cartridges by Canon. Even though I have to replace it every couple of years, it is a large cost to swallow when the time comes. A few weeks ago I had to replace one cartridge and I couldn't fathom paying $140 for one cartridge. My boyfriend suggested Cartridge World...I itially was skeptical about an off-brand products from OTHER vendors because of rumors that I bought into.I am on a very tight budget and I am so grateful that I heeded the advice of my boyfriend.I explained my situation to Greg took everything into consideration. I saved almost $90 on ONE cartridge!!! Greg took so much time on the phone with me and when I was in the store explaining his product. He also made suggestions for how I use my printer and how I can extend the life of it.I am forever grateful for their time and service. Excellent customer service and honesty is what keeps people loyal and return customers.Thank you so much!
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September 2022 by Deb Downer
Pulled a vintage still boxed Canon iPixma 5000 in mint condition out of the closet to print a very large document with color images that needed to be mailed the following morning. The ink cartridges were bone dry. Scrambled to Staples and was told, "they don't make those anymore." Googled ink cartridges in my area and Cartridge World appears first hit. I called and Greg picks up. He kept his store open for an hour past closing and waited for me to make it though I95 traffic during rush hour. Sure enough he had all 5 cartridges I needed to get up and running. All reasonably priced and much less than purchasing online or printing at a local national color printing rip-off outfit that begins with an F and ends in an X. Popped the ink cartridges in their respective trays and the printer was new again. You just don't get any better service than this these days. For shopping ink/toner needs, I'll be heading back to Cartridge World in Norwalk without hesitation. Many thanks again, Greg.
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January 2022 by M L
I bought ink cartridges for my printer that where made by them, it caused my printer to shutdown and give an error message. I went back the same day to return them. They delayed the return process so much that I thought they weren't going to process the return. After they asked follow up questions and inspected the cartridges, they start processing my return or so I thought. They charged me twice and kept the ink cartridges. Don't bother shopping here. Go to your nearest best buy and staples for your peace of mind or come here and get scammed your call.
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November 2021 by Brian Hope
The two guys that run this place don’t have ANY customers! They are too busy making friends and building relationships. Absolutely OUTSTANDING is the only way to describe my experience here. They were CHEAPER than anyone else including Staples and even ONLINE suppliers! They will treat you like a superstar, with honesty, integrity and UNBEATABLE service. I have for quite a while thought that the days of treating you, in this way were long gone and over. Not anymore! I wouldn’t even consider going elsewhere for a printer and especially toner. If you don’t believe me, then you can simply find out for yourself. Simply magnificent!!!
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November 2021 by La ja
Pulled a vintage still boxed Canon iPixma 5000 in mint condition out of the closet to print a very large document with color images that needed to be mailed the following morning. The ink cartridges were bone dry. Scrambled to Staples and was told, "they don't make those anymore." Googled ink cartridges in my area and Cartridge World appears first hit. I called and Greg picks up. He kept his store open for an hour past closing and waited for me to make it though I95 traffic during rush hour. Sure enough he had all 5 cartridges I needed to get up and running. All reasonably priced and much less than purchasing online or printing at a local national color printing rip-off outfit that begins with an F and ends in an X. Popped the ink cartridges in their respective trays and the printer was new again. You just don't get any better service than this these days. For shopping ink/toner needs, I'll be heading back to Cartridge World in Norwalk without hesitation. Many thanks again, Greg.
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August 2021 by Bernie Knutson
Very knowledgeable and great prices.
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May 2021 by Abir Roychoudhury
Greg is awesome! He has a wealth of knowledge about printers and cartridges. He saved me so much money and aggravation with his advice and recommendations. I really appreciate it. Thank you Greg! We need businesses like you to make it through the pandemic. God bless you and as your mom says may you make lots of money.
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April 2021 by Gigi Guthrie
Cartridge World has a gem: Greg. He is just an amazing source of information and helpfulness. He listens closely to the issue, explains the pros & cons, then lays out options, giving generously of his time to make sure the customer is comfortable with their decision re next step. Cartridge World is a great resource, has the customer's best interest in mind, and provides exceptional service.
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April 2021 by P White
I had the pleasure of meeting the owner Greg and could not have had a better customer service experience!
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March 2021 by Alex Connolly
Great place to purchase your replacement ink cartridges. Great prices and a lot of cartridges that are hard to find in other stores.
