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October 2023 by Josh Fleischmann
A local oil change place told me about an expensive repair that I brought to Accurate because I thought it would be cheaper - they advised the repair was unnecessary. Accurate had every opportunity to take me for a ride and chose the honest no-cost option. For me, this is the best thing you can find in a mechanic.Services: Transmission
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October 2023 by BaliBert
We brought our Lincoln there after the ford dealer suggested Accurate Auto Repair and was blown away by the wonderful customer service. The staff is direct, Accurate (no pun) and understand what needs to be done. No more dealer for me.. We are sticking with these guys⭐️⭐️⭐️⭐️⭐️
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October 2023 by lisa omalley
Thank you so much Vinny, Cosmo, Brandon and crew. You are all very much appreciated for helping me again with car issues. This is a great car repair service station.Services: Electrical repair
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September 2023 by Nicole Roberts
Very responsive owners who were transparent about the work they were doing on my car. They were respectful, listened thoroughly to my complaints and fixed everything I needed. Would definitely recommend.
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August 2023 by Sameera Khan
Very good and genuine people. I came in with bunch of alarms on my dashboard all related to speed sensors issue. They diagnosed it and told me I should take it to the dealer and get it replaced because this should be covered in the warranty and assured me it’s safe to drive for the time being as long as I am slow. I did go to my dealer and they were correct, saved more than 800$. Thank you for being honest.
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August 2023 by Dirty Comment
Brought my Altima in for ac service. Very accommodating, great guys working in this shop. Thanks Cosmo
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August 2023 by Pedro W.
Pulled in to ask about service and was waved away, told to "get out of the parking lot." Rudest service reception I've ever encountered, you're better off giving your business to someone who wants it.
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August 2023 by John I.
All these great reviews wish I was able to experience their service but unfortunately it's been impossible to get someone on the phone. I called a few times yesterday and today and got a recoding that said we are busy call back don't leave a message.Well I can't wait any longer my cat needs to he fixed guess I'll have to go somewhere else.I'm new to norwalk and looking for a mechanic I can trust. When I read the reviews I was excited to give these guys a try.Maybe next time!
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May 2023 by AB Rit
These guys are the best in fairfield county. 100pct honest and focused on value.Services: Wheel alignment
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April 2023 by ben jalet
Vinny and co at Accurate are top-notch. They’re very accommodating, professional, PLEASANT, and competent/very knowledgable. Very glad I found them. Highly recommend!,Service: Transmission
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March 2023 by Allison Little
They were fantastic. Very quick to solve the problem, anticipated future needs and checked those out as well. Extremely friendly and speedy. A+ crew. Will definitely go again!Service: General repairs & maintenance
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March 2023 by DW Rosenberg
Vinnie and Cosmo are the best !Honest fast and reliableI bring all my cars here
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January 2023 by Terrie P
This company is, without question, one of the few honest auto repair shops in Norwalk. A dealership told me my car needed brakes, belts, and other things totaling over $600. Accurate Auto said I needed none of those things. Honesty!!!
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December 2022 by Felia Moresca
My splash guard ripped off and was dragging on the ground and they offered to cut it off for free whereas other auto body shops were trying to charge me $20-70! You guys are amazing!
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November 2022 by Matthew Rideout
Called on October 19 and booked an appointment for November 3rd. Needed oil change, tire rotation, and brake inspection (possibly new pads). Dropped off car at 9:30am and told them I needed the car back at 3:00pm latest to pickup kid from pre-school. Called them at 2:50 to confirm pickup and they still hadn't even pulled the car into a service bay.When I picked up the car, nothing but a half sincere apology ("sorry about that, had a car on the lift all day").I hear this place does great work at a reasonable price, but need a mechanic who is reliable with keeping appointments. I would even have understood if they had have called at me at some point during the day to tell me they had another car that needed emergency service and that they wouldn't be able to keep the appointment. But there was no communication and left me with the impression that they couldn't care less about me as a customer.
