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November 2023 by HA R
The staff is friendly and efficient. Despite it servicing all of lower CT, doesn't seem too busy.It is important to note that my credit cards were stolen here, admittedly due to my carelessness. Still, it's important you keep your wits about you and don't be fooled by this or Any other welcoming location...criminals are everywhere.
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November 2023 by Joshua Levine
Great service from friendly knowledgeable people. What more can you ask for?
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August 2023 by Sebastian ..
I went to the office today and found out I wouldn't be able to get an international license until I renew my State license because my regular license is about to expire. The way Annie (I think that was her name, she's the manager) handled the situation was actually first class. She was sympathetic and informative and she genuinely seem to care. She handled herself professionally and did a great job.
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June 2023 by D K
I went to get my IDP. Quick, friendly, and easy. What more could you ask for
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March 2023 by Charlotte Ann
We went for International Drivers Licenses and the process was fast and easy, the staff friendly.
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November 2022 by SP
You cannot reach anyone on the phone. I've tried three different phone numbers. Tried to order a map online, as well, and the website doesn't work.
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September 2022 by Alan Rackson
Travel agencies seem to be going out of style but booking an interesting trip on my own was very much overwhelming. I looked at a variety of travel agents but decided to give AAA a try because I have a membership.The agent was friendly and a good listener. I gave her the "essence" of what I was looking for in a vacation. She asked me some excellent questions and then validated the type of vacation I was looking for before giving me a few options with brochures in hand. I very quickly chose a Riverboat Cruise down the Mississippi from Memphis, TN to NOLA with a few extra nights at each end.It was overall an excellent experience both vacation and with AAA and the travel agent.Maybe I was lucky with the travel agent but I use AAA quite a bit from license renewal to car battery jump to passport photos and it has always been a positive and professional experience so I don't think it is luck. It seems like they hire, train and maintain good, experienced, smart and friendly people.The travel agent side of the business was really nice for me in today's do-it-yourself travel industry whixh I found to be overwhelming and anxiety invoking with so many choices and different prices all over the place for the same thing. They put it all together for me and made sense of the hodge podge of choices. I left feeling like I got the best prices and discounts on exactly what I was looking for with zero stress!
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July 2022 by Haiku D.
We needed an IDP. Went to Westport AAA office and they said all branches were out, Danbury might have some. I called Norwalk, they confirmed that all local branches were out. She offered to call me if they get any on an off chance and took my number. I was like sure she will but she did 3 days later. The 3 ladies were so nice and accommodating. A+
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May 2022 by Stacey Linnartz
So helpful! Called for some info on an older Jeep and how to find a AAA certified mechanic. They were so helpful and answered all of my questions and didn’t make me feel like an idiot! Really nice office.
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January 2022 by Joe Toscano
Stopped in the office to pay my annual bill for the AAA service
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December 2021 by Nancy Larson Hillgartner Louttit
Moved recently so need new car ins. 21st Century is a west coast company & I'm in NY
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January 2021 by Laura Sandstrom
The transactions I needed were handled in an expeditious and courteous matter. All questions I had or answered completely.
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October 2020 by susan henry
We were on a trail at Saugatuck Nature Area near Westport CT and asked for directions to a specific address where we parked our car.. The map sent us to a busy road about a mile away.
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March 2020 by Alexander Mazzei
Needed to get an international drivers lic. We got it in mins. Thank you
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November 2019 by Mark Ohalloran
Great job . Fast . Courteous and seamless changed my blow out just off I95 ...all in less than 30 min from first call