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June 2023 by Ann Marie Kerr
These young men are very hard working ? and you can definitely depend on them I recommend them 100%they get the job done ?
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April 2023 by Eric Griffin
Tyler Christensen came out to inspect of roof after the several windstorms in our area. He was very knowledgeable and took time to answer questions and give suggestions. Very happy with Tyler’s response and help.
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March 2023 by Laura AO
Excellent job...done in one day as promised. Perfect job cleaning up. Very happy with my new roof!
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February 2023 by eric johnson
Thank you to salesman James Rahtel for a very thorough inspection and estimate of our complete roof system proposal.The installation was just as ordered and completed in 1 day.Diago and the install team did a fantastic job on a complete roof system installation on our house in Madison CT. A+ work !
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January 2023 by Dale Ianni
Went there for a benefit concert The facility was very nice very clean spacious and the venue for the concert was great.
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December 2022 by loretta lippoth
David Kenyon was a pleasure to work with! He came on time,gave a detailed estimate.very professional. look forward to working in the spring
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September 2022 by Kim Lombardo
Diego and his crew were amazing they put my new roof on in one day and it looks amazing .anyone needing a roof replacement should call Klaus Roofing I highly recommend them .
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July 2022 by Alice Brault
Diego and his team were very professional and courteous.I would recommend them to others.
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May 2022 by Lisa Decorleto
RJ and his crew were amazing. The crew worked together seamlessly - fast and efficiently, and the workmanship is outstanding. We are so pleased with our new roof.Update: We have a small but serious problem that we believe can be rectified relatively quickly. My husband texted RJ this past Monday morning. He did not respond so my husband texted a second time late Wednesday afternoon, to which he did respond and said he would call, but didn't, so my husband called him. After making an excuse as to why he didn't text back on Tuesday (how about Wednesday?), he said he and Ruben would be by Friday or Saturday to take a look at the issue. Saturday morning my husband texted at 9am and asked for a time frame as to when he would be coming - we have lives too and didn't want to sit around all day waiting - but we did, because not only did he not text back, he never showed at all.I have added this second review because the purpose of reviews is to write the good and bad. We are very happy with our roof so I will not say anything against the crew or the company itself, at this point, but we will no longer deal with RJ. He was great to work with until there was an issue. He definitely had us fooled into thinking he cared about good customer service and our genuine satisfaction. We are hoping the company will make this right because right now we are pretty frustrated and feel our hands are tied.
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May 2022 by Leah Kenney, PA-C
Matthew Allen from Klaus was the perfect person to help my mother when her roof sprung a leak this winter. He was thorough, careful, reassuring and made the whole experience much much easier. What was already a very stressful thing to go through with my elderly mom turned into an amazing new roof! Most importantly all of HER questions were answered thoroughly and efficiently.
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May 2022 by Brian Bauer
Bill from Klaus was excellent to work with. He was very responsive with all communication and even reached out on Sunday to confirm scheduling. He walked me through the Klaus process in detail and I am incredibly happy with the entire process and end result. Thanks Bill!
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April 2022 by Melissa Smith
R. J. Was amazing and his crew was nothing but professional, clean, fast and my house could not have been in better hands . R.J. was the best at everything he does my husband and I are so pleased.thank you!! I HAVE A KLAUS HOUSE!!!
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February 2022 by Meghan MacRae
Klaus Larsen damaged my screen porch ceiling doing a tear-off and re-roof; hundreds of nail tips poke out 1/4" to 1" over the entire ceiling. The previous porch roof had no nails coming through the ceiling and had not failed but was part of a whole-house re-roof. Klaus Larsen contracted to apply sheeting where needed. They did NOT tell me the bead board ceiling might be punctured by nails. Klaus Larsen assured me I didn't need to be present for the job, so I stayed out of their way. I found the damage after the site supervisor had signed off on final inspection and reported it immediately. Two months later, Klaus Larsen still had not offered any resolution; so, I filed a complaint with the BBB. Klaus Larsen's response to BBB was that the roof had been installed according to manufacturer's instructions, but Klaus Larsen did not propose any resolution for the damaged ceiling. They refused to do anything or offer even modest compensation.
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February 2022 by Sheilah Gibson
I noticed a leak in my ceiling and Klaus sent someone the same day that I called. Mason discovered the problem, fixed it and refused to take any payment.
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August 2021 by Marina C
Called to have roof inspected advised I need a repair. Salesman shows up does not inspect roof nor has a ladder to get on a roof and says need a new roof. Total scam artist. Then sales manager calls apologizes and said they will probably take off their website they do repairs. Don’t use this company. Go with a local actual roofing company who are tradesmen. Then they said they would call back. Again stay away from this company.
