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August 2024 by Jessica Sanchez
A huge thank you to June at O’Reilly’s! I was literally in my way to emissions when my emissions light came on. I went in and she performed the diagnostics on my car. June informed me it was an affordable sensor that I could fix myself. She popped the hood and showed me exactly what to do. I even went back to show her my work. Thanks for the help and building my confidence as a “mechanic”!
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June 2024 by Louise N***** (LouiseN)
Jerard, Store Manager, just replaced two brake lights for me. To him, it was an easy fix. To me, it was the best. EXTREMELY pleasant and helpful. Thank you!!!!
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May 2024 by Lazy Naggers
THEY DO NOT HONOR THEIR PRICE MATCH GUARANTEE IF IT IS MORE THEN TEN DOLLARS..... PERSON AT COUNTER SAID THE PART WAS IDENTICAL BUT SINCE IT WAS FIFTY DOLLARS LESS THEY CAN'T MATCH PER THE OWNERS INSTRUCTIONS.... SO JUST WANTED TO GIVE HEADS UP SO NO ONE WASTES TIME GOING THERE EXPECTING PRICE MATCH BECAUSE THEY WILL ONLY TAKE OFF UP TO TEN DOLLARS****UPDATE****(10MIN LATER) JUST LEFT ADVANCED AUTO COUPLE BLOCKS DOWN THE ROAD AND THEY DID HONOR THEIR PRICE MATCH GUARANTEE SO WILL JUST GO THERE FROM NOW ON.
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January 2024 by Suzanne D.
Shout out to Zach who helped a lady in distress when her drivers side wiper "broke" off!! He determined it really wasn't broken and reattached the wiper for me as I failed miserably trying to fix it myself. What a sweetheart! Thank you so much!!!
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January 2024 by Christopher B.
Zach at O'Reilly Auto Parts in North Haven is a true gem! His knowledge about auto parts is impressive, and he consistently provides top notch customer service. He always goes the extra mile to ensure I find exactly what I need. His friendly and professional demeanor makes every visit a pleasant experience. Highly recommend seeking Zach's assistance for your auto parts needs. Five stars all the way!
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November 2023 by Theresa Storo
I was in the plaza but did not stop at O'Reilly's but I use O'Reilly's in Connecticut a cut above the rest.
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October 2023 by Hannah S.
I called this location regarding buying a new car battery. The man I spoke to assured me he could install said battery at no extra cost after I had told him the make, model, and year of my vehicle. However, upon arrival, they revoked that offer. I then decided to purchase the battery and have it installed at a dealership. Lucky for me, due to the copious amount of incompetence of these workers, they sold me the wrong battery! I would recommend this location if you love pulling your hair out due to increased stress level due to their lack of intelligence!
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September 2023 by John Brubaker
This is one of the best run businesses in the area. Phenomenal people - beautifully laid out - totally professional. My most recent experience - last night - was with a young man who works their named John. I walk in the store and he proactively asks me if I know what I want? which I did and told him. He then enthusiastically and courteously directed me to the right place. and checked me out. This young man is rising service star - on the way to superstar. A gleam in his eye. Treated me like I was the most important customer in the history or OReilly Auto Parts. this store should be proud to have him work there - and proud of its great service standards. After 20+ years shopping at a competitor - I walked into this store - and it is my "go to" provider in the auto parts space. Thanks!!!
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July 2023 by Frank
Went to get some fuses but with so many to choose from I couldn't remember the size. I asked the gentleman if he could check on the computer but I was told they can't look up type of fuses by vehicle. I left and guess what you can check on their app..Wow..no wonder the parking lot was empty.
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March 2023 by AutoMotivated Admin
Since the opening the staff has always been accommodating and professional! Always eager to assist you ! I will always do business at this location .
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January 2023 by Cheskie Rosenzweig
Rey is a gentleman and scholar. He spent an hour with me helping install new headlamps in the rain, late at night. I will be returning here any time I can. Hands down, the best in the business.
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November 2022 by Ant Capri
Great service nice people
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September 2022 by Michael DeCarlo
Great service, selection and staff.
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August 2022 by weak cheeks
Was surprised how pleasant and helpful the counter people at O'Reilly's were today. Will definitely return to this location instead of going to AutoZone & Advanced Auto Parts in Wallingford.
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August 2022 by Tichina Williams
Very great experience here. Informed a few friends and relatives about the site and the service they can provide. Thank you for the helping hand John.
