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August 2024 by Rachel Annunziato
We had such a terrific experience purchasing a new Tiguan. The team was easy and enjoyable to work with. Our salesperson was Dwight, who was incredibly helpful, patient and knowledgeable. We are very grateful to everyone for the service, price and ease of the transaction. Highly recommend!
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August 2024 by Leslie Shanbrom
Even though there’s a dealership closer to where I live, I went to North Haven because their service department used to be terrific. I had an appointment. They promised me loaner and when I got there, they said the loaner was not available. I had all kinds of appointments that day and it really messed up.
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August 2024 by Dillon Michelle
Both Chris & Dwight were very personable, professional and extremely helpful throughout my entire car buying experience. They made it as painless as possible and got me out the door in my new wheels as quick as conceivable. I would highly recommend Executive Volkswagen of North Haven to anyone looking for their next VW, the customer service is impeccable. I am very happy with my purchase! Thank you!
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August 2024 by Jan Voland
Great experience with the service department as always!!
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August 2024 by Evan Fritsch
Called today, Service department receptionist is extremely unfriendly, lacked communication skills and gave me feeling like I was bothering her for calling to get a quote. Had intentions on making an appointment today to get my front AND back brake pads and rotors done by this dealership. After that interaction I will not be doing business with them, just missed out on a $1200-$1300 job.
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August 2024 by Marta Medina
If I could give this place service and parts department a negative number I would. Skip has been trying to help but every time I call it’s another excuse. Oh! The technician that’s working one your car is sick, someone died, he’s not in blah blah blah. If I could talk about every excuse in the book From the system going down to the technician not being available. It’s ridiculous. My daughter is going back to college and it’s impossible to get her there without a car. Money has been tight for Ubers. $$$ of dollars to go back and fourth. Imagine 7 months of that and now nothing yet. It’s terrible.
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August 2024 by Kathleen Egan
Tawnya and Skip are both so responsive scheduling my service at a convenient time and making me comfortable as I wait. They really listen and are clear when explaining the work to be done. I have referred friends to them for Volkswagen service.
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August 2024 by Zackery Sweedler
Work is always done professionally, they definitely take good care of my car every time I bring it in and are honestly to me regarding the urgency of the nature of the maintenance and if it can wait or not.
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August 2024 by Tavis Briechle
Great buying experience from initial test drive through purchase.
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August 2024 by rob talamelli
Kip and Tyler are the best! Always happy to come see them in service
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July 2024 by Victoria Duran
What an amazing experience it was to get my car from Volkswagen! Paul & Eleanor were extremely helpful with the whole process.
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July 2024 by Amy E Vaughan
Customer services is great, very friendly and reliable
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July 2024 by Cleevens Joseph
Excellent service as always!
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July 2024 by Brigitte Naughton
The mechanics do a thorough inspection including a video with advise and notes on various parts. I historically tried to find smaller mechanics but I trust this dealership and don’t feel taken advantage of, though it can be pricier and sometimes takes longer than I expect. Reasonable oil change prices.
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May 2024 by Austin Toomey
I came in unannounced with my VW near lease-end with the hope that with my low mileage, the dealership would buy the car from me and cut me a check for the equity. Not only did they give me a comparable buy out price, but Scott was an absolute pleasure to deal with. I will be recommending them to anybody in the market for a VW.
