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August 2023 by Lionel Pina
Nice place, good food with a wonderful view.
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December 2022 by Carol T.
I ordered a 10 rib crown roast of pork for christmas.when i went to pick it up, it was shaped like a horseshoe.they tied an apple inside the horseshoe shape.when i told the butcher i was not happy with this at first he did not respond.i said i cant stuff this and a crown roast is all about presentation. At that point he turned around and said that was the best he could do because it was Only 10 ribs.i order 10 ribs every year from big y and it was never a problem and 10 ribs is not a tiny roast.it was a take it or leave it attitude.i told them they took my phone number when i ordered it and should have called me if there was a problem.no response.rude.i did not want to be THAT customer creating a scene at the meat counter.took the roast.went tothe checkout and no price on the roast.the customers behind me in line were also not happy.never again big y.i will go elsewhere even if i have to pay more money but i will be treated with respect.
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September 2022 by Ryan Whittaker
I called to order 2 strombolis. The girl on the phone was very, very rude and hung up while she put me on hold. Then told me 30 minutes and it took 45 minutes. My fiance was there waiting for the order and the employees were just standing at the counter talking after taking out our food and just left it sitting there. I will never order food from this big y again. I hate to see anyone lose their job but the employees need lessons on hospitality and customer service! Almost an hour for 2 strombolis is insane.
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April 2022 by Lyndsey G.
The employees that work in the receiving area at this location are rude and refuse to do their jobs. They leave pallets in front the receiving areas so only one truck can deliver and pick up product at a time and leave other trucks waiting for almost an hour with no sympathy instead of just simply doing their jobs and taking a few minutes to move the pallets blocking the second receiving dock. Where are peoples kindness and customer service skills any more?
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April 2022 by Susan B.
The Big Y Floral department at the North Branford store is not accommodating at all and quite rude. I had stopped in last week to inquire about ordering a corsage for a prom occurring on 4/29/22, and I was told to come back the following week (Tuesday or Wednesday) as the flower deliveries would be coming in early in the week and I would have a better selection. I was told it should be no problem at all. That person in the flower department was very nice and professional. However, when I called the store on the following Wednesday to inquire about the corsage, I was told, quite rudely, that there was no way she could do a corsage for Friday and it was out of the question as she had a wedding to do. I will never buy flowers from the North Branford Big Y again. Even if she couldn't do the corsage, she did not have to be rude about it. And, Big Y should not tell a customer to come back the following week to order a corsage, and then at that time turn around and say they couldn't do it. I relied on that statement and did not look at any other place.I was able to order a corsage from another flower shop in the area, thankfully. But I will not use Big Y again for any flowers.
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September 2020 by Lynne Murphy
I love Shopping at that Big Y all employees there are Soo friendly! This Store is always have everything! and very clean! I just love coming here!!!
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September 2020 by Diane Willard
Good food , reasonable prices
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September 2019 by Joe Carpio
Great donuts and coffee better then DD.
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September 2019 by Barbara Jean Law
Very clean friendly people excellent