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October 2023 by Aronson Orthodontics
Had emissions testing done here. The wait time was brief and the waiting area was clean and tidy. Most comment-worthy, however, was how friendly and courteous the staff was. It really made for a positive experience. Thank you!!Service: Auto emissions testing
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October 2023 by Colin Steifel
Brought my car here because my former mechanic was suggesting repairs for things that didn't need repairs, Newtown Car Car Center confirmed this suspicion. I recently brought my car in for regular maintenance, prices were very close to what they estimated it would be. They recommended new front brakes which I agreed to. When I got the car back it had a spongy brake pedal but it was resolved after bringing it back at no extra charge. -1 star for having to bring it back in the first place, I would give +.5 stars for fixing it with no questions asked but google won't let me. I'll continue to bring mine and will be bringing my wife's car here for future maintenance too after my experiences here.Services: General repairs & maintenance
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September 2023 by Ronald Couch
Me and my coworkers have been coming here for years. Wether its for oil changes, emissions tests, tires, you name it they can fix it. Johnny and his team of employees always seem to go the extra mile to make sure his customers are more then happy. Customer service is a definite 5 out of 5.Service: Auto emissions testing
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August 2023 by M Sipn
Great people. Gary, Tyler, John. Fair and honest. Been bringing Audi’s, BMW’s, Toyotas and Hyundais to them for years!!
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August 2023 by mb Nosmes
We found these folks when we experienced transmission trouble while on our way from DC to Maine. We called to see if they could address the issue and found that they were already very busy but they offered to run a diagnostic. Every single person we encountered there was friendly, helpful and kind. They took time when they were already super busy and pointed us in the direction of a place that could help. What could have been a nightmare turned into a terrific experience! What a gem!
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August 2023 by Vlad Rod
Awesome customer service. Johnny was such a nice guy. Helped me with advice on my vehicle while doing the emissions test. I have nothing but positive views on this location and Johnny. Will be returning for future services. A+ place
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August 2023 by maryann zacchea
Always a pleasure at Newtown Car Care! They diagnosed problem with my car that dealer kept blaming on Driver Error... really! NCC found fuse that kept draining battery.Services: General repairs & maintenance
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June 2023 by Jeffrey Karpenko
I came to get my emissions done. Paid my $20 car went right in, then 5 minutes later the gentleman hands me my $20 and my keys and says it won't start. He had to have 2 guys help him push it out of the garage. So I was left in the middle of the parking lot of a garage with a car that won't start. It wasn't getting fuel so I dropped the gas tank in the parking lot after pushed it into a spot myself. He then came out and said I was a liability, to get it put back together in a half hour. I'll never recommend or go there again. I will mention that I was at 3 other emissions places that had no parking, not because my 1999 Dodge Neon. The owner did not ask me if I wanted assistance, which would have made me, the customer, more happy with their service. For a garage that doesn't know what year my car is, sure is quick to come back and make himself look better.
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June 2023 by James Powell
These guys are great. I wanted a second opinion on an issue with my truck and these guys didn't try to sell me something I didn't need. They identified the issue and said it can wait. They will inspect it each oil change and let me know when it's time. It's not every mechanic that doesn't try to sell you a repair right away!
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May 2023 by Fanta Orange
Serviced my car here 3 times! First time I would rate a 5! 2nd time a 3.5 and my 3rd time a 0!!! Brought my car last week here! The guy says “we don’t know what’s wrong with your car”!? Dude your a mechanic like wth! How the hell do you not know what’s wrong with my car? Are you a mechanic or not!? But the first 2 times you did know what’s wrong with my car?Poor service! I thought I would use this place for all my car repairs and recommend my friends but no way.Don’t bring your car here. Mine makes noise that it didn’t make before they serviced it.Very unhappy ?Services: Vehicle Inspection
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April 2023 by Andy 1234
First time there,went for emissions test. The office and techs were efficient and nice. It was the fastest I’ve gotten my emissions tested. They work on Porsches to Hondas to Hyundais. Their facility and staff was better than Mercedes. I was very impressed and I am getting all my cars serviced there now.Service: Auto emissions testing
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March 2023 by Anne Carlor
New to town and we have had excellent experiences at Newtown Car Care Center each time we have gone. They get us in and out as quickly as possible and are always aware and cognizant of budget and quality when presenting parts options. Their great communication and service will keep us coming back for all our automotive needs!
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February 2023 by Zack Ventrella
Awesome shop, staff is very friendly and knowledgeable. They did my emissions test in a matter of 10 minutes and you can literally watch them test your car on the tv monitor in the waiting area, very cool. Highly recommended!Service: Vehicle Inspection
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January 2023 by Sybil McCarthy Dufour
Excellent and rapid inspection of my trailer for DMV VIN certification. Johnny was professional, thorough and informed. Glad I waited to go here and didn’t make a trek to Danbury. They really took care of things quickly and with great satisfaction.Service: Vehicle Inspection
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January 2023 by clarisse stradtman
Horrible experience as a young female. I spoke to the front desk and a mechanic on the phone about the hypothetical cost estimate for brake work (pads, rotors, etc) and told them to do whatever they believed needed to be done. Dropped my Subaru off @ 7:30 am and emphasized how much I’d appreciate it being done sooner rather than later, as I work in Newtown and live an hour away. Spoke to someone on the phone that afternoon and they claimed my brakes were fine. That evening (4pm) I arrive to pickup my car, but they had taken it for a “test drive” after doing absolutely nothing to it. I ask for them to call the driver and return my car so I can leave. “Well I don’t know who has it”… well can we find that information out?! After mechanic returns with my car from test drive AND having it all day, “your rotors are rusted and warped”. Went to settle any bill they felt they needed to charge me, and was verbally thankful when they said there was no charge today. But was left with a derogatory “Run along now” walking out the door. Very disappointed with the attitude and overall experience. Will never be returning.
