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September 2024 by M MK
Idk if it's because I'm a girl, but they tried charging me over $300 for an oil change and 4 spark plugs. I ha e bills from other places in the area for an oil change and all of them are less than $100. When I told them I had all the parts to do both jobs, they then said it would be 120 for the plugs and 25 for the oil change. Either way, yes, they're nice enough but they could care less about bending you over and taking all your money because "we all have financial struggles" so says Heubert or Howie or Hank... They don't care about the customer, just the money we fork over.
Overpriced.
Not worth it.
Go literally anywhere else in the area.
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August 2024 by Kayla Judge
Herb was so so helpful. i got stuck in the flood mess and he helped me out so much. gave me a good deal and honestly saved my car. awesomee!
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August 2024 by Sam Buca
As a woman going into an auto shop, I usually expect some side eye, being talked down to like I know nothing about cars (which is annoying cause I'm knowledgeable about basics), or feeling coerced into work I probably don't really need. I didn't feel like that at all getting my rear brakes done here today. The guys at the front desk were wonderfully friendly, treated me like a human, and respected my decisions regarding my car. I'll definitely be back.
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July 2024 by Craig Rogers
My passenger side mirror had been broken off, so I brought it into Berkshire to have them check it out. Rick looked it over and called the dealer with my VIN to order the parts. He was careful to make sure that he only ordered the parts that were needed for the repair and not the whole assembly. Once the parts arrived I dropped my car off in the evening and it was ready for me at 9:30 the next morning. Jim, Herb, and Rick are all great guys, who I honestly believe are looking out for their customers, and the work out of the shop is always top-notch. Highly recommend.
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March 2024 by Ed D.
Berkshire Motors has been my service & repair business for many years & I have never been disappointed! They offer experienced service technicians at a fair price & always keep you informed if anything unforeseen should develop. The management is always friendly, courteous & delivers on time!
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March 2024 by Lou Blanco
Terrific guys. I have been going to them with all my cars for 20 years and I never had a bad experience. They fix it.
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March 2024 by Willy iNEEDthatAPP
I have been taking my cars to Jimmy and Rick and the other great people at Berkshire. I have had nothing but great service from them.
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March 2024 by Ella Martell
Horrible service and terrible scammers. I went here because my dad has gone here for a while. I took my car there by myself because I had a constant leak (more like a constant spill) in my ac coolant tube and I kept having to refill the tank before I drove. They probably assumed I didn’t know what I was talking about and thought they’d try to scam me because they told me that I needed to replace my entire muffler (which isn’t what I brought it for). They said that it wasn’t worth the price and they weren’t going to fix it unless I let them fix my muffler and that I’m better off carrying a jug of water in my car and filling it when I need too. On top of that they charged me for labor and a diagnosis. I bought a tube on eBay and fixed it myself and I will not be going back there and wouldn’t recommend them to ANYONE!
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February 2024 by Richard Creaturo
Very pleasant to work with.
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February 2024 by Stephen Volpe
Fair price, great service. They are very caring and willing to work with you.
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January 2024 by Mark Dukate
Crooks n liars. I can’t believe after 11 yrs these guys would do this to are family. Took car in for an oil change, my daughter paid for it went out to the car, started it the oil light came on (which has never happened before the oil change) She went back inside and asked Rick (the manager) about why the oil light was on and his response was “that happens, the light should go off if it doesn’t that means you have a bad sensor and need to replace it” she replied , you just changed my oil, this is not right. All it was, was a fuse that they removed and made the oil light come on so you had to bring it back to them to fix for what ever they feel like charging you (SCAM) witch means the light never would’ve went off. I called them out on it, guess who was right. I went down to the shop n made them fix the car before we left the lot. They replaced the fuse they removed and the light went off. Imagine that!! Fathers and husbands, don’t let your daughters and wife’s go there by themselves. They are targeting the vulnerable. I wanted 0 stars but had to pick 1 or I couldn’t send a review.
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October 2023 by S R.
Berkshire came through for me quickly when the other local garages gave me, "bring it in three weeks from next Wednesday..." kind'a thing. Great service.
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September 2023 by Walter Mucha
Bought a Jeep from Berkshire Motors . Mr Kennedy is a true professional, worked with me was patient explained everything about the vehicle. Thanks!
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September 2023 by Chris
Are you guys insane? 2014 Outback with over 100k miles for over $14,000!? I've seen Subaru models with half the mileage being sold for the same price or less at other shops in the area. Don't bother with this place.
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September 2023 by Monica O'Brien
My parents old car had been sitting for awhile. It was not drivable and I decided to check if it was worth repairing. Bershire Motors was recommended to me. They took the car and called with a full explanation of what needed to be done to get it back on the road. They found the part needed and had it road ready within 24 hours once I gave the go ahead. Very happy with the price (I looked around/checked around), the quick turn around and communication. Will be bringing my vehicles there and happy to find someone local.
