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December 2023 by Dawn Roche
We have seen our child thrive at TLE and we are so grateful for the wonderful care and attention he receives there. Everyone is so incredibly warm and caring towards him. The peace of mind that comes with knowing our child is in good hands during the day is priceless. Thank you for all you do.
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August 2023 by Asia Dones
If I could give it 0 stars I would. The people here were very unprofessional. I called several times regarding paperwork/setting up orientation for my daughter to start (after I had already paid the $200 registration fee) and they never answered the phone nor called me back. They were very rude and purposely not returning my calls and due to this I pulled my daughter from the program. I called headquarters which they stated I would receive a call back as promised and did NOT. Not to mention originally when I signed up I was told a set price. When I went back a second time to speak with the assistant director I was told a completely different price. They don’t show or let you see a price list sheet of the tuition rates. I needed care for my daughter due to the daycare she was in being shutdown and this is by far the worse experience ever! If you send your kid here please make sure to look into the PRICING part of the sign up.
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July 2023 by Nandika C
Great place if you are looking for a daycare. I was first hesitated since my son hadn’t had daycare before starting here at age of 1yr 9months. With the help of staff here he was able to transition very quickly. Staff here is great. Always there to answer any questions or concerns. I love that my wife and I get updates through out the day regarding our little one via app. Also teachers will always give me an update on how things going with my son. I would recommend TLE for your daycare needs.
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June 2023 by Kaci Wieczorek
We have had a great experience with TLE. The staff genuinely care about the kids. I have felt like my kids are heard, respected, and cared for.My daughter is in Mr David's class and she loves having him as her teacher! He is seriously the best. He does a fantastic job of keeping the kids on a schedule and ensuring they are ready for kindergarten. If my daughter is ever having an off day the teachers do everything they can to ensure she starts her day on the right foot. They take the time to start her with a quiet activity she enjoys like coloring until she is ready to join her friends. It gives me peace of mind knowing they are focused on my children's needs while also helping them navigate classroom expectations. They've addressed any issue I've raised head on.My son is in the toddlers class.The teachers are so sweet and you can tell they adore him. He can have a tough time in the morning and the teachers are always ready to hold him and comfort him until he is ready to play with friends. He is playing within 30 seconds of me leaving. I love for the smiling pictures of him throughout the day. Ms Abby and Ms Shaena are his teachers and they are awesome! They always give me full updates and are an amazing team.I genuinely love the staff at TLE. They are thoughtful, caring, and respectful of parents and children's needs. Ms Anna is another teacher who has specifically been really special to my kids. Goes above and beyond for them regularly. Also Mr Joseph has been one of the kids favorite from day one. Ms Brittany has partnered with me as a parent in her own journey from teacher to assistant director. I wish I could do more to make sure the staff knows how much I appreciate them.
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May 2023 by Jean Rienzo
TLE has been a very good overall experience for my family. When we have encountered issues, staff has been very willing to hear my concerns and make changes. Our journey has not been bump free- but what matters to me is how those things are handled, not that they exist! We particularly are happy with the management team of May '23.There has been considerable turnover of staff and management, however that is ubiquitous with the industry and appalling salary ranges. I would suggest to the larger system (not this individual location) that it is problematic to be running fundraisers seeking donations from families when the teachers of our own children are so so underpaid- I would be much happier to give money to the fantastic educators who have made our days joyful and peaceful with their above and beyond work, and find that would be the place to start for the corporate body.Some reviewers have mentioned undertrained staff- due to turnover rates, it can be easy to see which young providers are new and need some polishing. They are mentored by outstanding folks who have been constants the year we have been at TLE, and their growth is apparent! As parents, we are also well received when we provide correction on the care provided for our own children, and young green staff are impossible to avoid in the childcare market. When these folks seem "rude," i have always been able to discern that is actually intense shyness and newness to the workforce.The center is always impeccably clean (above any standard ive yet seen, and i have 10 years childcare work experience myself), reasonable level of security (decreased from excellent because folks hold the doors open for strangers), and a beautiful facility and equipment. Leadership is able to monitor each classroom by camera, each room has large open windows in which you can see every space from the hall, and the opportunity for mistreatments is drastically reduced if a bad actor were to intend it. There is beautiful diversity of language and ethnicity amongst staff, though Christian mainstream holidays/culture are definitely apparent in the curriculum. My kiddo has gained drastically expanded vocabulary, interpersonal skills and frankly fun since joining TLE especially compared to what I could provide at home. She asks to go on weekend days, and is angry when i pick her up early. There is no greater testament to success than that!Finally, the parking lot and location are as good as it gets, I have never waited for a space and have a minimal commute to my multi-site workplaces.
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May 2023 by Sandra Castellon
I'm just going to copy and paste the email we sent to the executive director:We wanted to share our appreciation and experience with Brittany as the Program Manager at TLE's Newington location. We began as a TLE family in November so we haven't been with you guys very long but we've seen a lot of change in upper management since we've started with TLE and admittedly, we did not think that was a good sign.Brittany started as our daughter's teacher shortly after winning Teacher of the Year. Brittany was quickly recognized as a high potential employee by Isha and was promoted to Program Manager.We've since gone through illnesses, a few teachers, and biting incidents since November. Brittany has handled each and every concern with such grace, comfort, and optimism. We feel that Brittany is a fantastic asset to TLE and truly makes us feel that our daughter is in good hands.
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April 2023 by Malashia Doeman
I just wanted to express my gratitude towards The learning experience, my nephew has been attending TLE since he was 2 and he will be turning 4 in a couple of months. I am proud to say he attends The learning experience. He has learned so much and his vocabulary has extended since he has began attending. I am also very happy to say how nice the staff is to him as well as the other kids, they make them feel like they belong and they care for them deeply. I want to give a special thanks to his teachers, they are amazing and nothing but kind and gentle. They have helped him build so many skills such as social, language, and behavior skills etc. They do many activities with the kids that are stimulating and interactive, they make sure the kids are learning while having fun. This is like a second home and family, If you need childcare I assure you this is a great place.
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April 2023 by dbnkz_ 09
Always different management, new management always on the cell phones a miserable. Different teachers everyday, the learning experience never use to be like this. I’m so glad I found somewhere else for my daughter to go.
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February 2023 by Angeline Rivera
TLE is a very unprofessional child care setting. The staff are very rude and treat the kids as they please. They don't operate within the states regulations of a childcare facility. They don't properly train their staff before placing them in a classroom. Not all staff can take breaks due to short staffing which goes against labor laws considering the hours they have to work. There is nepotism throughout this facility and they cover up for each other. There's a staff member who dislocated a child's arm and they refused to show the footage to the mother. I would not recommend this facility to anyone.
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February 2023 by Rachel Sanstrom
If I could give it no stars I would. Very unprofessional. They can’t even handle the management portion what would make you think they can handle the children.
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November 2022 by Rachel Sanchez
We are so thrilled with our experience at TLE so far! My son started off in the infant room where he was nurtured by kind, loving teachers that really helped to ease our transition into daycare. Now, my son is in the toddler classroom and loves it! The staff here truly makes you feel so comfortable knowing your child is in great hands. The app is a wonderful form of communication so that I can see exactly what my son eats, what activities he is doing, and pictures of his smiling face! The administrative staff have also been wonderful in communication and flexibility. Also, the center is extremely clean and well maintained. My husband and I couldn't be happier with The Learning Experience!
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November 2022 by Luis Sanchez
We have had the best experience with The Learning Experience in Newington. We are so grateful to have found a daycare center with trustworthy, dependable staff that ensure you that your child is in the best hands. I know every day that my son is safe and loved when we drop him off at school.
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November 2022 by Mary Zavarella
After moving to newington, we were searching for another place to take care of my kids. It was a tough decision since my kids were 3 and 1 at the time so it was difficult to see them leaving their teachers they were already comfortable with.We ended up transitioned from another facility in the beginning of October 2021 and we’re blown away with the amount of care our kids received. They were not only supported with a rigorous academic curriculum but also given lessons in manners/life skills/exercise. In addition, the covid precautions were clear from the start. Furthermore, the director sends out consistent emails to update us on current conditions/updates/and fun events happening. On top of all of these things, the amount of safety in place for the kids is excellent. With everything in the world stressing us as parents during a pandemic, they have done an exceptional job comforting their families to feel safe. If your questioning if the money is worth it, as a teacher, I am 100% sure this facility has everything you need to prepare your little one of that is your priority.
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November 2022 by Tommy J
The new lady there is rude. Turned a number of families away for being a few minutes after 9:30 am. The time restraint wasn’t made clear to us. She simply said no kids after 9:30 am and turned us away. We’re working families. If she’s running the place I’ll be moving my kids elsewhere. She’s on a power trip.