10AM - 7PM
36 Fenn Rd, Newington“My phone stopped working.I walked in and they helped me set up a new phone.I didn't know people were making appointments and they still help me.Having the phone was important to me and my business. I felt welcome and helped. It was easy!”
“Have come here a few times and customer service has always been wonderful. Oly, who worked with us for over two hours, is extremely friendly and professional. We are so pleased and grateful for all his help, and will definitely return to this location! This location is also very clean and well laid out.”
“I visited the Verizon store on the Berlin Turnpike in Newington, CT and was very fortunate to have Leticia assist me as she usually spends more time at the Verizon store at Westfarms. She was great! She was personable, professional, knowledgeable and got the job done in an efficient manner. My new Verizon iphone that I purchased online would not operate properly as the sim card that it came with did not function and I needed a new one. Leticia patiently and efficiently diagnosed the issue and resolved it. She worked with my for about 45 minutes to make sure all issues were resolved. Now that is excellent customer service! Thank you Leticia!”
“What a fabulous experience with Blaine he is so kind and helpful explaining my new device showed me a lot of great features and set it up exactly the way that!I love coming here because of him!”
“I went here for an ID Fraud issue and while the man that waited on me was polite and attentive he himself could not resolve my issue he gave me the info that enabled me to speak on phone with someone that could. That person resolved my problem”
“Chris helped me with resetting my account pin when many other locations wouldn't help. I am so thankful Chris was here and able to help me with my situation. Extremely kind and knowledgeable, doesn't just fix the issue but walks you through the steps while he does it. Can tell he knows what he's doing and is very good at doing it. Will be back soon.”