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November 2023 by Jesse Pirro
We had a great shopping experience with Brittney! She was fantastic and super knowledgeable on the different types of mattresses to help us pick the perfect option.
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November 2023 by Christopher Del Coro
Had a great experience here. I knew what kind of bed I was looking for (firm!) and Pete showed the options without trying to push more expensive ones and was honest about the pluses and minuses of each. Can’t wait to get my new bed!
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November 2023 by Marisa Giliberto
My boyfriend and I had a great experience with Peter at Mattress Firm on the Berlin turnpike. We walked in and Peter immediately greeted us and took the time to understand what we were both looking for in a mattress. He was knowledgeable and explained our options to us. He was super patient with us as we kept trying different mattresses and it took us awhile to decide on the right one. Awesome customer service from Peter, I highly recommend going to visit him if you’re in need of a mattress.
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November 2023 by Margarita Gonzalez
Today I purchased a matress at Mattress Firm. Brittney did s excellent job sharing her expertise, answering my questions and making me feel at ease walking out the door knowing I got a good deal and made the right decision. Thank you so much.
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November 2023 by John Oneto
My first stop of the day to compare mattresses, and my only one.Marcia was very knowledgeable and responsive to my needs and questions. She did a great job,despite some technical difficulties, but all in all ,it was a very nice experience and There was no pressure whatsoever to purchase anything periodLike I said, she was very knowledgeable, And accommodating. She apologized for the technical difficulties But that was taken care of. A very seamless smooth transaction with no pressure whatsoever. Thank you marcia for the very nice experience coming to mattress firm. Hey corporate give her a big raise because she deserves it..... Thanks again.
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November 2023 by Dakota Rockwell
okay SO. my boyfriend and i haven’t bought a mattress in 10 years, and we were going in actually blind with 0 knowledge, 0 idea of what we wanted or anything. peter took the entire experience with kindness, knowledge and a sense of humor. you could tell he really is passionate about his job. he helped us out so much and it was so appreciated and i literally couldn’t thank him enough. if you need a mattress, please go see peter at the berlin turnpike store!!!!!
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November 2023 by Andrene Bent
Peter is a delight to work with. He hooked us up with our bed that massages( even has a timer setting) has led lights(motion detection), we can do many settings whether reclining or elevating our feet. Awesome deal best choice ever.Need one check out 2661 Berlin Turnpike in Newington CT.
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September 2023 by Libby M.
We had a great experience here. Marcia walked us through everything to figure out what we wanted in a mattress and find us a great deal. Overall she was very helpful and the mattress was delivered promptly and professionally. We are more than pleased.
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September 2023 by Matthew Anzolletti
Great service and not pushy at all. Helped out a ton with discounts if I bought that day which I did. Go to place if you’re serious about a new mattress! Thank you to the Mattress Firm team
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August 2023 by Alex Gomez
Pete, Kurt, Marsha, and Brittany (apologies if incorrect spelling) were a phenomenal help in getting us a mattress! They gave us a ton of options until we found one we liked, and had a great deal on the price. We were also able to take the mattress home the day of! While not able to directly help us, they informed us of the best way to get the new mattress secured to our car for the drive. The mattress made it to it’s new home nice and safe, thanks so much!
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August 2023 by Mark Welch
Marcia was knowledgeable, helpful and focused on my requirements for a mattress set from the start. She showed me several that met my needs and had an outstanding offer on the set I chose. Very happy with the outcome.
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June 2023 by Jamie Mulligan
My girlfriend and I came in to look at upgrading from a queen to a king bed and were very impressed with Megan. She was extremely knowledgeable and helpful throughout the process and we never felt any pressure to make a decision. We actually got quotes and came back same day to purchase because of the great deal but also the customer service. I’d definitely recommend to check this place out if you’re in the market for a new mattress.
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June 2023 by Ally Overhauser
We had a great experience at mattress firm! Leonora was very knowledgeable about all of the options. And kept us updated on the delivery. Our delivery driver Adilson quickly set up the base without legs so it would fit on our bed. We're sleeping on our new setup 2 days after buying and it's such an improvement.
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June 2023 by Jon Kehl
Marcia was wonderful to work with. She is not only very knowledgeable but also more concerned about us then about her sale. I couldn't have asked for a better experience. If you go into the Newington Connecticut store, say hi for me.
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May 2023 by Kai Ursla Dewberry
Popped in just for some info and Tom was very helpful, professional, knowledgeable, and courteous. The store is nicely set up - bright and roomy. We ended up making our purchase and it will be delivered in our time frame.?
