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April 2024 by MaryBeth DelGaudio
Katehlyn (not sure of spelling) was very patient and thorough. Very professional as well as friendly.
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April 2024 by scott malone
Nice selection
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April 2024 by Eloise Plumley
My husband and I were very very happy with the sales women, they were both so detailed for every little thing so polite and lovely personalities and they were so helpful with their honest opinions about our choices. So and have a helpful.
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April 2024 by Patricia Morisse
Kylie was extremely pleasant to work with and had good suggestions!
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April 2024 by bledar nasse
The best of the best product and service!
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April 2024 by Christine Ruey
Great experience with LazyBoy and great quality furniture. The visual prior to the order ensures you order the right sizes and colors. Very happy so far. Michelle and Kiley are great!
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April 2024 by Rafal Popek
Michelle Blakeley is a wonder to work with. Thanks to her my overall experience shopping at La-Z-Boy has been great! Looking forward to my next visit!
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March 2024 by Carolyn Darr
I love my Scarlett recliner. It looks great & is very comfy. Doing business with La-Z-Boy was easy. The salesperson was professional, the delivery arrived on time and in perfect condition, and setup was quick and efficient. I recommend purchasing furniture from the Newington store.
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November 2023 by Kendall Huston
Very pleasant experience. Our salesman went above and beyond helping us to pick out the two recliners we purchased. Would definitely return if we need any more furniture.
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November 2023 by Enb. Rosa
Purchased a sofa. On delivery day the deliverers called to cancel saying the sofa had fallen off the truck. When I finally got in touch with someone at the store(it took 3 days) I told them I did not want the sofa that had fallen off the truck. I wanted a new sofa. I was told that these sofas are put together like legos and that it would be repaired like new. I told them I wanted a refund at that point and was told that they would keep more than 1/2 the cost of the sofa which was paid in full. I had no recourse but to accept the sofa. It was delivered and it is a disappointing piece. Their policies and products are poor. I do not recommend shopping at La Z Boy. If you do just realize there is no recourse once you have paid the entire amount. There are better quality furniture shops out there.
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October 2023 by Nicole O
(One hour before closing on Wednesday night), 10/25/23, the doors were all locked. I stood outside for 10 minutes. The female associate inside wearing the head wrap looked in my face multiple times and then purposely turned away and ignored me. There were two women inside the store. My fiancé and myself wanted to make a purchase for our home and we called the store two times and both times they let it ring to the voicemail. Interesting business ethics. Calling corporate about this tomorrow morning.
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October 2023 by Quarry Town Wreaths
We were lucky enough to have Sara as our salesperson. She was sharp as a tack and had an answer for everything we asked. She was also very nice and sweet. Can’t wait to get our new furniture! Kathleen and James custy
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September 2023 by Robert Christ
The shopping experience was a great one! Michele walked us through all the types of recliners we asked about. She answered all our questions which aided in our final choice being the best possible fit.
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September 2023 by David Barry
Thomas Tabak was extremely helpful. He constantly show us options with type of mattresses configurations with different styles, fabric chooses, and quality of buying. Lazboy products. We came away knowing we purchased a great Lazboy product at a great price. In the future we will only buy from Thomas. He is a real asset at Lazboy
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September 2023 by Sharon Burke
We arrived literally 5 minutes prior to closing and were graciously greeted and taken care of and our order placed and out within 20 minutes. Not rushed we knew what we wanted and we were handled pleasantly and effectively. Couldn’t be happier and can’t wait for our sofa to arrive.
